Full-Time

Lead Residential Counselor

ACCS

Deadline 8/14/27
Vinfen

Vinfen

1,001-5,000 employees

Health and human services for disabilities

Compensation Overview

$25.63/hr

Lowell, MA, USA

In Person

Associate's

Category
Social & Community Services (1)
Required Skills
CPR
Medication Administration
First Aid

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Requirements
  • A high school diploma or equivalent is required.
  • A valid driver's license must be presented at the time of employment, and the employee must maintain adequate insurance when using a personal vehicle and maintain a safe driving record.
  • The employee must be at least 21 years of age, have maintained a valid United States driver's license for at least six months, and pass a driver's screening background check.
  • The employee must be able to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds using proper lifting techniques or a two-person lift, operate a computer and office equipment, and assist Persons Served with activities of daily living.
  • The employee must be able to speak, hear, and communicate with Persons Served, staff, and external representatives.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • Medication Administration Program certification is required within 150 days of hire.
Responsibilities
  • Provide direct service in an Intensive GLE residential setting to help Persons Served overcome barriers to and prepare for independent living.
  • Support the Program Director in administrative officer duties and liaise with families as needed.
  • Support Persons Served in obtaining and understanding medical and psychiatric care.
  • Implement Treatment Plan support interventions as assigned by the Clinical Program Director.
  • Administer, document, store, and dispose of Persons Served medication according to Medication Administration Program policies, funding-source regulations, company policy, and Vinfen protocols.
  • Provide crisis interventions and help Persons Served use crisis intervention techniques when necessary.
  • Maintain a safe, comfortable, clean, and physically maintained residential site.
  • Assist the Program Director in orienting Persons Served who are new to the residence and orienting new staff.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
  • Adhere to safety, maintenance, Human Rights, licensing, and other operational policies and procedures.
  • Assume Medication Officer, Safety Officer, or Human Rights Officer duties as assigned.
  • Schedule and facilitate weekly resident group meetings, including menu input.
  • Perform primary grocery shopping weekly or as needed.
  • Teach Persons Served medication management and accompany them to medical and psychiatric appointments as needed.
  • Create opportunities for Persons Served to participate in meal preparation and residence operations.
  • Encourage social interaction and create a collaborative environment welcoming residents, families, friends, and others important to residents.
  • Serve as a resource for neighbors and advocate for Persons Served.
  • Promote access to healthcare and employment services.
  • Support evidence-based and best-practice interventions, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Seeking Safety, and Cognitive Behavioral interventions.
  • Participate in trainings, supervision, and staff meetings as requested.
  • Complete required documentation and incident documentation as needed.
  • Contribute to the program's quality-improvement goals and objectives.
  • Access on-call backup when needed.
  • Perform physical site maintenance activities according to the maintenance schedule.
  • Perform other related duties as assigned.
Desired Qualifications
  • An Associate's degree in a human service discipline is preferred.
  • One year of experience as a residential counselor or related experience working with Persons Served facing mental health challenges and medical issues is preferred.
  • One to two years of job-specific experience in the human services field is preferred.
  • Bilingual or bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • The Restoration Center won expanded state backing, including FY26 and FY27 ORRF funding.
  • Vinfen raised more than $120,000 at Gateway Arts in July 2026, showing community support.
  • The company keeps launching public-facing programs, including board scholarships and advocacy events in 2026.

What critics are saying

  • Massachusetts delayed the Restoration Center; opening uncertainty pushed contract budgeting into 2028.
  • Active job postings fell 13.6% in 2026, signaling slower hiring momentum.
  • Vinfen depends on state reimbursements; contract changes or payment delays threaten service continuity.

What makes Vinfen unique

  • Vinfen runs Massachusetts behavioral health, disability, and crisis services across 2,163 employees in 2026.
  • Its Lowell Restoration Center opened March 31, 2026, bundling respite, peer support, and triage.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts