Assistant Manager

Job Description

• Implement talent management strategies to attract, develop, and retain top talent.
• Lead recruitment process, ensuring a smooth and welcoming experience for new hires that aligns with our brand standards
• Ensure that all Managers and colleagues follow the correct T&C procedures
• Issue promotion/salary increase letters to colleagues
• Update job description for promotions
• Process all colleague status changes and register profiles for new starters and leavers for the monthly payroll.
• Ensure that annual and probation period appraisals are completed on time
• Updating and tracking annual and probation period appraisals.
• Do the visa renewal & passport expiry lists to send to all coordinators on a monthly basis
• Organize the monthly colleague committee meeting and take meeting minutes
• Conduct exit interviews for colleagues at levels 1 – 4
• Compile and analyse T&C monthly reports and presentations such as T&C Statistics, Turnover, Exit Interviews for global, regional, brand, owner and management stakeholders
• Assist in dealing with all colleague related queries at all levels
• Counsel & advise all colleagues on matters of their employment
• Give advice on all disciplinary and grievance issues
• Maintain Disciplinary tracking
• Oversee the operation of cafeteria and ensure proper tracking and invoicing is in place, as well as hygiene and quality standards are followed

Qualifications

• Bachelor's degree in Human Resources Management or related field; HR certification is a plus.
• Minimum of 2 years of experience in HR management within the hotel industry.
• Proven track record of successfully managing HR operations and initiatives.
• Strong knowledge of employment laws and regulations in the hospitality industry.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Team player with a collaborative and proactive approach to problem-solving.