Full-Time
Health Coach
Accessible, affordable healthcare through technology and primary care
$23hourly
Junior, Mid, Senior
Avondale, AZ, USA
- Actively engage a panel of adults and/or geriatric patients
- Capture relevant information about the patient's health and healthcare experience, take vitals, administer point-of-care testing, and perform standard age and condition-appropriate screening assessments
- Take responsibility (in partnership with providers) for the health of a population of patients and monitor and track whether those patients are up to date on preventive measures
- Provide patient education on chronic disease management
- Provide anticipatory preventive guidance to families with children
- Establish healing relationships with members and families
- Learn to employ confidence-promoting techniques in patient communication and develop patient self-efficacy to better manage health
- Communicate with patients by phone and email and invite in the physician when necessary
- Coach patients using an action-planning model based on motivational interviewing techniques
- Collaborate with other team members to facilitate group events and classes for patient
- Assist with the coordination of care across the continuum, such as: scheduling appointments with specialists, coordinating referrals, and sharing or transferring information with the patient's internal and external care team
- Participate broadly in the daily operations of a primary care practice, such as: Answering incoming phone calls, assisting with front desk inquiries, and ensuring general upkeep of the clinical space
- Must be a licensed and registered Medical Assistant
- Experience in a service environment
- Able to articulate Iora values in relation to service and performance
- Interpersonal communication skills with exceptional listening abilities
- Compassionate, kind, and open-minded
- Teamwork experience
- Written communication skills
- Excited about joining a young organization transitioning from its start up phase to one with more structured processes
- The Medical Assistant (internally referred to as Health Coach) is responsible for a panel of patients and, in collaboration with other members of an integrated primary care team, helps patients meet their preventive, chronic and acute care needs. Health Coaches engage patients and encourage them to take an active role in their health by providing them with the tools necessary to make healthy lifestyle choices and adopt lifelong healthy behaviors
- The Health Coach's primary responsibilities center around establishing trusting, supportive, collaborative relationships with patients and their families. Health Coaches build relationships with patients in a clinical setting, working alongside medical providers, other health coaches and a behavioral health specialist in a collaborative, empathetic team
- Some clinical experience is a plus, such as EMT, CNA, or Phlebotomy certification
One Medical sets itself apart by combining people-centered design and technology to deliver high-quality, affordable healthcare, challenging the traditional healthcare model. Their approach allows primary care providers to make informed decisions, leading to improved health outcomes and patient satisfaction. Moreover, their seamless integration of services saves patients both time and money, demonstrating their industry leadership in creating a more accessible healthcare system.
Company Stage
M&A
Total Funding
$4.3B
Headquarters
San Francisco, California
Founded
2007
6 month growth
↑ 0%1 year growth
↑ 2%2 year growth
↑ 9%Benefits
Paid sabbatical for your 5th and 10th year
Paid health, vision, and dental insurance
PTO cash out program lets you get cash for up to 40 accrued PTO hours each year
Free One Medical memberships for you and three friends or family members
Pre-tax commuter benefits
Paid maternity and paternity leave at 100% of your base salary
Credit towards childcare