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Full-Time

Compensation Staff Accountant

Confirmed live in the last 24 hours

Intercom

Intercom

1,001-5,000 employees

AI-powered customer service solutions provider

Compensation Overview

$124k - $134kAnnually

+ Equity

Mid

San Francisco, CA, USA

Category
Auditing
Financial Analysis
Management Accounting
Accounting
Required Skills
NetSuite
Financial analysis
Salesforce
Mergers & Acquisitions (M&A)
Excel/Numbers/Sheets
Requirements
  • 3+ years of experience in either public accounting and/or industry
  • Meticulous attention to detail and organizational skills
  • Excellent technical, analytical, and communication skills, both written and verbal
  • Ability to work under pressure to meet deadlines in a fast-paced environment while maintaining accuracy
  • Strong analytical, research, and problem-solving skills
  • Curiosity to challenge the status quo and leverage technology to build scalable processes and streamline accounting operations
  • Highly proficient in Excel and Google Sheets
  • Knowledge of accounting rules surrounding contract acquisition costs under ASC 340 and compensation under ASC 71X a plus
  • Experience working in NetSuite, FloQast, Carta, and Salesforce preferred
Responsibilities
  • Prepare journal entries for sales commissions, salaries, bonus, severance, and equity by analyzing a high volume of sensitive data from several systems
  • Maintain detailed workbooks to calculate the company-wide bonus
  • Complete weekly audits of sales compensation statements and Salesforce bookings data for the assigned sales teams
  • Partner with sales operations to resolve errors in bookings data and improve reports
  • Analyze variances between estimates and actuals, and partner with the FP&A team to improve forecasting methodology
  • Prepare reconciliations for compensation balance sheet and income statement accounts
  • Optimize and automate processes to improve efficiency and effectiveness of our monthly close process and of our internal and external reporting requirements
  • Provide insightful financial analysis to management, highlighting key trends and variances
  • Assist with ad hoc analysis, reporting, and other projects as needed

Intercom offers an AI-powered customer service solution that automates conversations, resolves issues faster, and boosts customer satisfaction, with features such as AI-powered chatbots, automation tools, and a lightning-fast shared Inbox. The platform is used by over 25,000 global organizations, including Atlassian, Amazon, and Lyft Business, to deliver seamless customer experiences and send over 500 million messages per month.

Company Stage

Series D

Total Funding

$291.9M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

1%

1 year growth

9%

2 year growth

0%

Benefits

We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.

We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.

We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.

The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.