Full-Time

Operations Manager

Launch

Confirmed live in the last 24 hours

Commure

Commure

501-1,000 employees

Healthcare technology for data integration and safety

Mid, Senior

Remote in USA

The position can be located in Mountain View, CA office or 100% fully remote.

Category
Production Planning & Scheduling
Supply Chain Management
Operations & Logistics
Required Skills
SQL
Investment Banking
Excel/Numbers/Sheets
Requirements
  • Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
  • Comfortable working with data and proficiency in SQL + Excel
  • Expertise in project management: You have experience deploying multiple projects in a fast-paced environment
  • Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
  • Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
  • Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust
  • Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
  • Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
  • Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices
  • Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives
  • Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
  • Proficient in Retool, Google Suite is a plus
Responsibilities
  • Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch
  • Engage in cross-functional collaboration with key internal stakeholders, including our Launcher, Account Management, Product, Engineering, and other Operations teams, to provide an exceptional experience for every customer
  • Contribute to designing and implementing systems and processes that facilitate scalability and efficiency
  • Breakdown hairy, challenging business problems
  • Own execution and outcomes
  • Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics
  • Drive operational metrics (process throughput, defect rate, etc.)
  • Understand the business in-and-out to be proactive about solving emerging problems
Desired Qualifications
  • SQL a big PLUS or robust analytical experience (ex. finance, consulting, etc)
  • Experience in the RCM (Revenue Cycle Management) space is a bonus

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by making critical insights readily available. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare workers to quickly call for help, improving safety in potentially dangerous situations. This badge was designed with input from frontline staff and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately improving the quality of care provided to patients.

Company Size

501-1,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$745.2M

Headquarters

San Francisco, California

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing adoption of AI-powered scribe solutions boosts Commure's market presence.
  • Strategic acquisitions like Memora Health strengthen Commure's intelligent care navigation offerings.
  • Partnerships with major healthcare systems expand Commure's deployment opportunities.

What critics are saying

  • Competition from established EHR providers like Epic and Cerner threatens market share.
  • Decline in late-stage venture funding may limit expansion and innovation.
  • Potential regulatory scrutiny could slow product deployment and adoption.

What makes Commure unique

  • CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.
  • Commure Strongline badge improves staff safety with rapid emergency alerts in healthcare settings.
  • Partnerships with MEDITECH and Affineon enhance Commure's AI capabilities and market reach.

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Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

-7%

1 year growth

-15%

2 year growth

-14%
Health Technology Insights
Mar 5th, 2025
Commure Joins MEDITECH Alliance, Bringing Ambient AI to MEDITECH Expanse

Commure, a leading healthcare technology company, announced that it will join the MEDITECH Alliance, debuting at the HIMSS25 Global Health Conference.

Hit Consultant
Mar 4th, 2025
Himss25: Commure Joins Meditech Alliance To Bring Ambient Ai Documentation To Expanse Ehr

What You Should Know:– Commure, a healthcare technology company specializing in ambient AI solutions, today announced a partnership with MEDITECH, an EHR provider.– The collaboration will integrate Commure’s Ambient Suite of clinical documentation tools with MEDITECH Expanse, a widely adopted web-based EHR platform.Benefits for MEDITECH UsersBy joining the MEDITECH Alliance, Commure expands the ecosystem of pre-integrated solutions available to MEDITECH Expanse users. This partnership offers several key benefits:Seamless Integration: Clinicians can launch Commure’s ambient AI technology directly from their Expanse workflow, ensuring a smooth and efficient user experience.Clinicians can launch Commure’s ambient AI technology directly from their Expanse workflow, ensuring a smooth and efficient user experience. Enhanced Efficiency: Automated documentation reduces time spent on clinical notes, allowing clinicians to focus more on patient care.Automated documentation reduces time spent on clinical notes, allowing clinicians to focus more on patient care. Improved Accuracy: AI-powered transcription and documentation tools enhance the accuracy and completeness of medical records.AI-powered transcription and documentation tools enhance the accuracy and completeness of medical records. Reduced Burnout: By alleviating administrative burden, the integration can help reduce clinician burnout and improve job satisfaction.By alleviating administrative burden, the integration can help reduce clinician burnout and improve job satisfaction. Enhanced Patient Care: More efficient workflows and reduced documentation time allow clinicians to spend more time with patients, leading to improved care quality.Early Adoption and Future PlansEarly adopters of this integration are expected to see significant improvements in charting time, workflow efficiency, provider satisfaction, and documentation quality.“Given Commure’s longstanding commitment to serve HCA Healthcare and other key MEDITECH health systems, we are thrilled to join the MEDITECH Alliance and deep-integrate our Ambient AI products with Expanse,” said Tanay Tandon, CEO, Commure

PR Newswire
Mar 4th, 2025
Commure Joins Affineon'S Embed Program To Advance Ambient Ai Solutions With Ai Inbox Agent Support

DENVER, March 3, 2025 /PRNewswire/ -- Affineon Health, a leader in AI inbox automation for healthcare providers, today announces that Commure has joined the Affineon Embed™ Program. Through this partnership, Commure's industry-leading Ambient AI suite will embed Affineon's AI inbox product to deliver a unified solution for hospitals and health systems.Beyond the challenges of clinical documentation, the provider inbox also drives administrative overload and burnout. In fact, 57% of physicians identify automating documentation and inbox management as the most impactful AI use case—an issue that aligns with the growing clinician burnout crisis. Addressing the inbox challenge is the next key step in reducing administrative burdens. By integrating Affineon's AI inbox with Commure's Ambient AI, providers gain a seamless solution that frees clinicians from routine tasks while keeping them "in workflow." This pairing enables a streamlined EHR integration, simplified implementation, and unified preference management for end users and health systems.The Affineon Embed™ Program allows AI scribes, EHR vendors, and other healthcare technology providers to integrate Affineon's AI inbox management system into their platforms. By embedding Affineon's technology, Commure enhances its AI Scribe offering with automated inbox triage, lab result management, and prescription renewal workflows—empowering providers to reduce administrative burdens and focus more on patient care.Expanding Industry PartnershipsThe addition of Commure to Affineon's Embed Program is one of many strategic collaborations underway

Hit Consultant
Feb 6th, 2025
Nems Selects Commure Ambient Ai For Enterprise-Wide Deployment

What You Should Know:– Commure, a healthcare technology company, today announced that North East Medical Services (NEMS) has selected Commure Ambient AI for enterprise-wide deployment across its network of clinics.– The implementation follows a successful ten-week pilot program comparing Commure’s AI-powered scribe solution with another leading vendor.NEMS BackgroundNEMS, a non-profit community health center serving diverse populations in San Francisco and Daly City, prioritized finding an AI solution that could accurately capture and transcribe clinical conversations in multiple languages, streamline workflows, and integrate seamlessly with their Epic electronic health record (EHR) system.Commure Ambient AI Excels in Pilot ProgramDuring the pilot program, Commure Ambient AI demonstrated superior performance in several key areas:Multilingual Accuracy: Commure achieved significantly higher accuracy rates for Spanish and Chinese-language encounters compared to the competitor, with documentation edit rates of 95% and 93%, respectively.Commure achieved significantly higher accuracy rates for Spanish and Chinese-language encounters compared to the competitor, with documentation edit rates of 95% and 93%, respectively. Documentation Efficiency: Commure delivered a 30% improvement in documentation efficiency, saving clinicians an average of 5.2 minutes per encounter.Commure delivered a 30% improvement in documentation efficiency, saving clinicians an average of 5.2 minutes per encounter. Provider Satisfaction: Physicians rated Commure Ambient AI an average of 4.5 out of 5 for note quality, compared to 3.8 for the competitor.Physicians rated Commure Ambient AI an average of 4.5 out of 5 for note quality, compared to 3.8 for the competitor. Seamless Epic Integration: Commure’s solution integrated smoothly with NEMS’s Epic workflows, particularly with workstations.Commure Ambient AI’s flexible workflows, including in-Epic recording, desktop app, and mobile compatibility, allowed NEMS providers to efficiently document visits across various settings. The platform’s potential for future AI applications, such as provider copilots and computer vision modules, also played a significant role in NEMS’s decision

PYMNTS
Jan 17th, 2025
$10.1 Billion Pours Into Digital Health, But Late-Stage Ventures Feel The Pinch

Digital healthcare is at a pivotal moment, with innovation, funding and expansion creating new opportunities and challenges for startups and established companies. In 2024, digital health venture funding reached $10.1 billion, slightly down from the previous year but still surpassing pre-pandemic levels. Most of these funds have been directed toward early-stage ventures, especially in areas like nonclinical workflows, mental health and obesity care. Late-Stage Funding Declines Drive MA Activity. However, a decline in later-stage funding reveals larger companies are facing more difficulty securing capital, potentially leading to consolidation and partnerships