Full-Time

Operations Manager

Launch

Updated on 2/13/2025

Commure

Commure

501-1,000 employees

Healthcare technology for data integration and safety

Enterprise Software
Healthcare

Mid, Senior

Remote in USA

The position can be located in Mountain View, CA office or 100% fully remote.

Category
Production Planning & Scheduling
Supply Chain Management
Operations & Logistics
Required Skills
SQL
Investment Banking
Excel/Numbers/Sheets

You match the following Commure's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
  • Comfortable working with data and proficiency in SQL + Excel
  • Expertise in project management: You have experience deploying multiple projects in a fast-paced environment
  • Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
  • Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
  • Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust
  • Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
  • Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
  • Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices
  • Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives
  • Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
  • Proficient in Retool, Google Suite is a plus
Responsibilities
  • Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch
  • Engage in cross-functional collaboration with key internal stakeholders, including our Launcher, Account Management, Product, Engineering, and other Operations teams, to provide an exceptional experience for every customer
  • Contribute to designing and implementing systems and processes that facilitate scalability and efficiency
  • Breakdown hairy, challenging business problems
  • Own execution and outcomes
  • Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics
  • Drive operational metrics (process throughput, defect rate, etc.)
  • Understand the business in-and-out to be proactive about solving emerging problems
Desired Qualifications
  • SQL a big PLUS or robust analytical experience (ex. finance, consulting, etc)
  • Experience in the RCM (Revenue Cycle Management) space is a bonus

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by making critical insights readily available. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare workers to quickly call for help, improving safety in potentially dangerous situations. This badge was developed with input from frontline staff and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately improving the quality of care provided to patients.

Company Size

501-1,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$745.2M

Headquarters

San Francisco, California

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Augmedix enhances Commure's ambient AI capabilities for better clinical decision-making.
  • Commure's free AI Scribe tool increases accessibility, reducing administrative burdens for providers.
  • Partnerships with major EMR providers ensure seamless integration, expanding Commure's market reach.

What critics are saying

  • Increased competition in AI scribe technology may pressure Commure's market share and pricing.
  • Decline in late-stage venture funding could limit Commure's growth and expansion plans.
  • Integration challenges with acquired companies may disrupt operations and delay synergy realization.

What makes Commure unique

  • CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.
  • Commure Strongline badge improves staff safety with rapid response capabilities in emergencies.
  • Commure's multilingual AI solutions excel in accuracy, supporting diverse healthcare environments.

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Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

-9%

1 year growth

-15%

2 year growth

-14%
Hit Consultant
Feb 6th, 2025
Nems Selects Commure Ambient Ai For Enterprise-Wide Deployment

What You Should Know:– Commure, a healthcare technology company, today announced that North East Medical Services (NEMS) has selected Commure Ambient AI for enterprise-wide deployment across its network of clinics.– The implementation follows a successful ten-week pilot program comparing Commure’s AI-powered scribe solution with another leading vendor.NEMS BackgroundNEMS, a non-profit community health center serving diverse populations in San Francisco and Daly City, prioritized finding an AI solution that could accurately capture and transcribe clinical conversations in multiple languages, streamline workflows, and integrate seamlessly with their Epic electronic health record (EHR) system.Commure Ambient AI Excels in Pilot ProgramDuring the pilot program, Commure Ambient AI demonstrated superior performance in several key areas:Multilingual Accuracy: Commure achieved significantly higher accuracy rates for Spanish and Chinese-language encounters compared to the competitor, with documentation edit rates of 95% and 93%, respectively.Commure achieved significantly higher accuracy rates for Spanish and Chinese-language encounters compared to the competitor, with documentation edit rates of 95% and 93%, respectively. Documentation Efficiency: Commure delivered a 30% improvement in documentation efficiency, saving clinicians an average of 5.2 minutes per encounter.Commure delivered a 30% improvement in documentation efficiency, saving clinicians an average of 5.2 minutes per encounter. Provider Satisfaction: Physicians rated Commure Ambient AI an average of 4.5 out of 5 for note quality, compared to 3.8 for the competitor.Physicians rated Commure Ambient AI an average of 4.5 out of 5 for note quality, compared to 3.8 for the competitor. Seamless Epic Integration: Commure’s solution integrated smoothly with NEMS’s Epic workflows, particularly with workstations.Commure Ambient AI’s flexible workflows, including in-Epic recording, desktop app, and mobile compatibility, allowed NEMS providers to efficiently document visits across various settings. The platform’s potential for future AI applications, such as provider copilots and computer vision modules, also played a significant role in NEMS’s decision

PYMNTS
Jan 17th, 2025
$10.1 Billion Pours Into Digital Health, But Late-Stage Ventures Feel The Pinch

Digital healthcare is at a pivotal moment, with innovation, funding and expansion creating new opportunities and challenges for startups and established companies. In 2024, digital health venture funding reached $10.1 billion, slightly down from the previous year but still surpassing pre-pandemic levels. Most of these funds have been directed toward early-stage ventures, especially in areas like nonclinical workflows, mental health and obesity care. Late-Stage Funding Declines Drive MA Activity. However, a decline in later-stage funding reveals larger companies are facing more difficulty securing capital, potentially leading to consolidation and partnerships

Asian Hospital & Healthcare Management
Dec 21st, 2024
Commure Acquires Memora Health to Strengthen Intelligent Care Navigation Solutions

Commure, a prominent healthcare technology company, has announced the acquisition of Memora Health, a digital care navigation platform.

GlobeNewswire
Dec 20th, 2024
Commure Acquires Memora Health Platform

Commure has acquired Memora Health, a digital care navigation platform, to enhance its AI-powered healthcare solutions. This acquisition aims to integrate Memora's patient navigation tools with Commure's platform, improving patient care pathways and operational outcomes. Commure CEO Tanay Tandon highlights the move as a step towards simplifying workflows for providers and patients. Memora's CTO Kunaal Naik expresses excitement about scaling their patient experience as part of Commure.

Fierce Healthcare
Nov 21st, 2024
Commure rolls out AI scribe for Tenet Healthcare after yearlong customized build

Tenet Healthcare has selected Commure to provide an artificial intelligence scribe to providers throughout the health system.

Healthcare Innovation
Oct 23rd, 2024
HCA Co-Developing Multi-Specialty, EHR-Agnostic Ambient AI Platform

HCA is working with vendor Commure to develop and deploy an ambient AI platform across its network.

Healthcare IT Today
Aug 9th, 2024
Augmedix Acquired by Commure for $139M

Augmedix, Inc. will be acquired by Commure, Inc. in an all-cash transaction valued at approximately $139 million. Augmedix stockholders will receive $2.35 per share, a 169% premium over the 30-day VWAP ending July 18, 2024. Augmedix will become a wholly-owned subsidiary of Commure. CEO Manny Krakaris stated that the acquisition will enhance Augmedix's ability to scale and innovate its ambient AI medical documentation solutions.

Hit Consultant
Jul 19th, 2024
Commure To Acquire Augmedix In $139M All-Cash Deal

Commure to Acquire Augmedix in $139M All-Cash Deal by Fred Pennic 07/19/2024 Leave a Comment What You Should Know:  – Augmedix (AUGX), a leader in AI-powered medical documentation and data solutions, is being acquired by healthcare technology provider Commure in an all-cash deal valued at approximately $139M. News of the acquisition brought Augmedix up by 150% at $2.27 at 10 am ET after closing at $0.92 on Thursday.  – Augmedix leverages AI technology to streamline medical documentation and data management for healthcare providers. Their platform uses ambient AI to convert natural conversations into organized medical notes, improving efficiency and clinical decision-making. – The combined company aims to leverage AI and automation to reduce administrative tasks for healthcare professionals, allowing them to spend more time with patients. This could lead to improved patient outcomes, increased provider satisfaction, and a more efficient healthcare system overall. Terms of the Agreement: Augmedix shareholders will receive $2.35 per share.This represents a premium of 169% over Augmedix’s 30-day stock price average.Commure will acquire all outstanding Augmedix shares.The transaction is expected to close in late Q3 or early Q4 of 2024, subject to shareholder approval and customary closing conditions.Upon closing, Augmedix will become a private subsidiary of Commure and its stock will be delisted

Fierce Healthcare
Jul 19th, 2024
Health tech company Commure to acquire Augmedix in $139M deal as AI scribe competition heats up

Health tech company Commure to acquire Augmedix in $139M deal as AI scribe competition heats up.

Hit Consultant
Apr 5th, 2024
Commure Unveils Free Ai Scribe To Enhance Automated Documentation

What You Should Know:– Commure, a leader in healthcare communication solutions unveils Commure Scribe, a free, AI-powered tool that automates documentation and generates SOAP notes directly within existing Electronic Medical Records (EMRs).– With this release, hundreds of thousands of providers across 350+ locations and 40 major health systems gain access to Commure’s cutting-edge technology.Commure Scribe Key FeaturesFree and Accessible: Unlike many scribing solutions, Commure Scribe is available at no cost to providers, making advanced AI technology accessible to all.Unlike many scribing solutions, Commure Scribe is available at no cost to providers, making advanced AI technology accessible to all. Integrated Experience: The Scribe integrates seamlessly into existing EMR platforms, including Strongline, PatientKeeper, Commure Engage (Rx.health), and Athelas RCM + RPM, eliminating the need for additional software.The Scribe integrates seamlessly into existing EMR platforms, including Strongline, PatientKeeper, Commure Engage (Rx.health), and Athelas RCM + RPM, eliminating the need for additional software. Broad Compatibility: The tool offers integrations with major EMR providers like Epic, Athena, and Meditech, ensuring wider accessibility for healthcare organizations.The tool offers integrations with major EMR providers like Epic, Athena, and Meditech, ensuring wider accessibility for healthcare organizations. AI-Powered Efficiency: The Scribe automatically generates SOAP notes in over 100+ template formats, saving providers an estimated 3 hours per day on documentation tasks.The Scribe automatically generates SOAP notes in over 100+ template formats, saving providers an estimated 3 hours per day on documentation tasks. Intelligent Intake Management: The Scribe streamlines patient information intake and summarizes notes from various sources, further reducing administrative burden.Most users will have instant access, while others can easily activate the tool through their Commure customer success representative

Athelas
Jan 9th, 2024
Athelas + Commure: Merging to Create a $6B Healthcare Infrastructure Company

We are beyond excited to share that Athelas and Commure - a leading provider of enterprise healthcare software - are merging to create a $6B healthcare infrastructure company!