Full-Time

Travel Counsellor 1

Updated on 3/18/2025

AMA

AMA

1,001-5,000 employees

Roadside assistance, travel, insurance, education services

No salary listed

Entry, Junior

Grande Prairie, AB, Canada

In-office work model.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Passionate about travel
  • Strong communication skills
  • Sales experience
  • Commitment to building a book of business
  • High school diploma plus some post-secondary travel education would be an asset
Responsibilities
  • Help members find destinations, transportation, and accommodations
  • Develop and maintain relationships with members and suppliers
  • Manage member travel reservations and other trip details
  • Strive to get the best possible value for members through negotiations
  • Provide exceptional sales and service
  • Be there for members before, during & after their trip
  • Promote AMA’s products and services

AMA provides a variety of services to over 975,000 members in Alberta, primarily known for its roadside assistance program. In addition to this, AMA offers travel services, vehicle registration, insurance, and operates Alberta's largest driver education school. The organization also has a member rewards program and hosts community events. AMA is part of the CAA and AAA family, focusing on meeting the needs of its members and advocating for their interests. What sets AMA apart from competitors is its strong emphasis on community and family-like culture, where employees are encouraged to support each other and treat members as family. The goal of AMA is to help its members live confidently by providing essential services and fostering a supportive community.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Canada

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital roadside assistance apps aligns with AMA's service expansion.
  • Eco-friendly travel trends offer opportunities for sustainable travel packages.
  • Telematics in insurance allows AMA to offer personalized insurance plans.

What critics are saying

  • Digital-first insurance providers threaten AMA's market share with lower premiums.
  • Electric vehicles may reduce demand for AMA's roadside assistance services.
  • Online travel booking platforms could impact AMA's travel service demand.

What makes AMA unique

  • AMA offers a diverse range of services beyond roadside assistance.
  • AMA's 'Practically Family' culture enhances employee and member satisfaction.
  • AMA is part of the CAA and AAA family, providing trusted services.

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Benefits

Flexible benefits

Outstanding employer-paid Retirement Savings Plan

Paid Vacation

Great AMA discounts