Full-Time

Case Manager

Friend Health

Friend Health

No salary listed

Chicago, IL, USA

In Person

Bachelor's

Category
Administrative & Executive Assistance (1)
Required Skills
Care Coordination
Requirements
  • A Bachelor's Degree in a related human services or social services field.
  • A valid driver's license and vehicle are required to travel.
  • Knowledge of utilizing DMS IV and ASAM criteria for assessing clinical diagnoses and appropriate client placement.
  • Knowledge of medical needs and available resources for psychiatrically disabled persons.
  • Knowledge of appropriate record-keeping procedures.
  • Sensitivity to multicultural differences.
  • Ability to work as part of a multidisciplinary team to ensure continuous improvement in all service areas.
  • Ability to relate well to people of all socioeconomic groups.
  • Knowledge of computers and applicable software.
  • Excellent writing skills.
Responsibilities
  • Be available, as determined by rotation, on a 24-hour basis to intervene in crisis needs.
  • Work closely with State Mental Health Facility to plan services needed for high-rate users referred for discharge from inpatient care.
  • Work closely with the community support treatment team triage.
  • Maintain professional working relationships with all referral agencies.
  • Develop plans to refer, link, and place individuals with community-based treatment and other needed resources.
  • Assist individuals by referring, linking, and placing them with recreation, transportation, financial and medical entitlement, and vocational rehabilitation services as appropriate.
  • Coordinate inter- and intra-agency services.
  • Conduct outreach and case finding.
  • Determine eligibility and conduct comprehensive assessments of service needs.
  • Develop comprehensive master Individual Treatment Plans with appropriate housing facilities, with input from the client and/or family unit.
  • Review clients' Individual Treatment Plans regularly to assess effectiveness and the need for specific plan elements, with input from the client or family.
  • Monitor and evaluate all services provided to individual clients.
  • Locate appropriate housing facilities as needed.
  • Provide supportive counseling to individual clients or families as needed.
  • Provide problem-solving assistance to clients or families as needed.
  • Provide public education on services available and the needs of mentally ill individuals as opportunities arise or as assigned by the Vice President.
  • Participate in staff meetings scheduled by the supervisor.
  • Document all services provided in progress notes and perform DIS billings of services on a timely basis.
  • Maintain appropriate credentials and pursue internal or external training and development opportunities.
  • Perform other duties as assigned.
Desired Qualifications
  • Two-three years of experience in a mental health setting.
  • Knowledge of languages other than English, particularly Spanish.

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