Asst Mgr – Health Info Mgmt

Position Summary

Location: ORMC- Downtown Orlando, Fully Onsite 

Schedule: Primary:Monday-Friday, 8:30am-5pm

Weekend work as needed

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

ORLANDO HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Summary

Responsible for coordination and supervising all activities of a department in Health Information Management (HIM) under the direction of the Manager/Director/Sr. Director of HIM. Responsible for general day to day supervisory tasks ensuring adequate staffing levels, new hire onboarding, training, coaching, and ongoing performance and quality reviews for team members within the department and assigned hospital(s)/region(s) and managers. Ensures that a continuous improvement approach is implemented to measure actual performance against established standards, rules and regulations, audits assigned team members, takes managerial assignments and assists regional manager(s) with assigned tasks.

Responsibilities

Essential Functions 

• Supervises front-line staff and coordinates all general daily activities within the department and assigned hospital(s)/region(s) and managers. to include functioning as a working manager as needed providing direct support and assistance to Staff Members assigned for the full accomplishments of their assigned duties and responsibilities, systemwide
• Provides recommendations to Manager/Director/Sr Director for the development, analysis, and accountability of departmental budget for assigned department(s), hospitals, team members, regions
• Demonstrates ongoing learning to gain knowledge in all aspects of Health Information Management and how it relates/impacts other Revenue Cycle workflows/departments, across all hospitals/regions and departments
• Ensures that HIM operational goals, key performance indicators, and objectives are achieved.
• Ensures departmental standards for Performance, Quality Assurance, and Turnaround times.
• Demonstrates knowledge and skill in data preparation, analysis, and presentation to maintain effective, efficient, and compliant work environments.
• Ensures compliance with the standards/requirements of all regulatory and accreditation agencies.
• Participates in and leads performance improvement initiatives and projects as assigned across all hospitals/regions and managers/leaders
• Utilizes planning and organizational skills to ensure appropriate allocation of resources and staff assigned
• Ensures highly effective communication and collaboration, to include monitoring outsourced services, in collaboration with key Orlando Health leaders/departments and outsourced vendor leadership.
• Monitors and submits routine status reports as needed to the Manager/Director/Sr Director of HIM, designated leaders
• Attends training programs and leadership meetings, facilitating where necessary, promoting regular education and training programs that continuously strive toward best outcomes and overall performance improvement.
• Administers Orlando Health Human Resource policies and procedures, including coaching and progressive discipline.
• Develops, participates, or makes recommendations, for department processes, guidelines, manuals, and organizational policies relating to HIM, designated departments across all hospitals/regions and/or managers
• Participates in and ensures effective interviewing, selection, hiring, orientation, training, and development of team members.
• Maintains 100% compliance with all required employee education.
• Functions as a resource for assigned facility or service line as a liaison into the Health Information Management corporate areas.
• Communicates cooperative and constructively with executives, administrators, physicians, physician’s office staff, guests, patients, and members of the health care team.
• Participates in the professional education / mentoring of HIM students as needed, across all hospitals, regions and managers
• Other assigned manager duties as needed.
• Assigned leadership tasks by manager or assigned by regional manager.
• Other duties as assigned for role.
• Acts as the manager when needed or assigned, dotted line of team members when needed.
• Acts as a team leader and support for regional manager.
• Maintains level of productivity established by department, accuracy and accountability
• Attends other education sessions and designated meetings as assigned
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Reports needed data elements to designated parties.
• Maintains confidentiality of data and information.
• Represents Orlando Health through positive community interaction.
• Assumes responsibility for professional growth and development.
• Maintains the currency of certification(s).
• Communicates, promotes, and leads team members through change.
• Investigates and recommends new technological advances in their application to the HIM field.
• Encouraged to enroll in management classes to improve leadership ability and growth.
• Maintains 100% compliance with all required employee education.
• HIM Subject Matter Expert (SME).
• Leads others to solve problems.
• Works independently with guidance in only the most complex situations.
• Acts as a resource for team members with less experience.
• Leads teams or has accountability for ongoing activities or objectives.
• Maintains established work production standards.
• Assumes the responsibility for professional growth and development.
• Acts as a manager when regional manager is unavailable.
• Performs monthly 1-1 productivity meetings with team members when assigned.

Qualifications

Education/Training 

• Associate degree in Health Information Management (HIM), Business, Healthcare Administration or a closely related field. 

• Or Completion of a High School Diploma or equivalent and one of the following: 

The American Health Information Management Association’s (AHIMA) Independent Study Program  An approved Medical Transcription, Health Information Technology, or Coding Program / Certificate  Two (2) years of college courses in Health Information Management

Licensure/Certification 

Must maintain one of the following: 

• Registered Health Information Administrator (RHIA) by the American Health Information Management Association 

• Registered Health Information Technologist (RHIT) by the American Health Information Management Association 

• Certified Coding Specialist (CCS) by the American Health Information Management Association 

• Certified Professional Coder (CPC) by the American Association of Professional Coders. 

• Certified Coding Associate (CCA) by the American Health Information Management Association 

• Certified Documentation Improvement Practitioner (CDIP) by the American Health Information Management Association 

• Certified Health Data Analyst (CHDA) by the American Health Information Management Association 

• Certified Healthcare Documentation Specialist (CDHS) by the Association for Healthcare Documentation Integrity (AHDI)

Experience 

• Three (3) years’ experience in Health Information Management, Health Services/Administration, General Customer Service, or Information Technology setting. 

• A Bachelor or Associate degree directly in Health Information Management may substitute for up to six (6) months of the required experience