Junior Account Representative

Job Description

Job Description

We are seeking a detail-oriented and motivated Junior Account Representative to join our client services team in Miami, FL. In this role, you will assist in managing client accounts, ensuring satisfaction, and supporting internal teams in delivering projects on time. This is an excellent opportunity for individuals interested in client relations and account management within a collaborative and fast-paced environment.

Responsibilities

• Assist in managing a portfolio of client accounts

• Act as a liaison between clients and internal departments

• Monitor project timelines, deliverables, and client requests

• Help prepare account reports and client updates

• Support senior representatives with research, data entry, and analysis

• Ensure a high level of client satisfaction through proactive communication

• Participate in client meetings and take detailed notes

• Identify opportunities for account growth or process improvement

Qualifications

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field

• 0–2 years of experience in customer service, account management, or administrative roles

• Strong written and verbal communication skills

• Ability to multitask and prioritize in a fast-paced environment

• Detail-oriented with strong organizational and time management abilities

• Proficiency in Microsoft Office Suite and CRM software is a plus

• Team player with a proactive and adaptable mindset