Social Services Director II

About Us: Page County was formed in 1831 from Shenandoah and Rockingham counties and was named for John Page, Governor of Virginia from 1802 to 1805. There is no place quite like Luray and Page County, Virginia. Located just 90 miles west of Washington, D.C., we’re close enough to make day trips and weekend getaways possible. Yet we’re far enough away, nestled between the Blue Ridge and Massanutten Mountains, that you can truly escape the hustle — and hassles — of everyday life. Whether you’re looking for extreme adventure or serious relaxation, Luray and Page County offers a wealth of experiences to enjoy: from natural wonders, such as Luray Caverns and the Shenandoah River, to the scenic beauty of Shenandoah National Park and Skyline Drive, to the small-town charm of the towns of Luray, Stanley, and Shenandoah. Come for a few hours, a few days, or a lifetime. No matter when you come, Luray and Page County will delight your senses, tickle your fancy, and take your breath away.

Title Description- Director II is the second level in the group for Social Services Directors. Employees are responsible for all social service and financial program areas in a moderate size office with varied and complex programs and for supervising managers. The Social Services Director II level is distinguished from the Social Services Director III level by the latter’s having responsibility for a large office with local program requirements and complexity that require multiple levels of management and administrative and program units. 

General Work Tasks (Illustrative Only) – 

• Establishes the goals and objectives for the Department of Social Services; 
• Administers the Social Services Benefits Programs and Service Programs; 
• Authorizes, coordinates and directs the programs of multiple divisions; 
• Communicates the mission of the agency and duties of each division; 
• Manages and coordinates workflow of division managers; 
• Works with Advisory Board of Social Services in the preparation of agenda of administrative matters; 
• Recommends policy and legislation changes through the presentation of reports and budget items, impact statements and directives; 
• Makes short and long term decisions based on needs/problems, data, state and national trends and directives, and task force findings; 
• Obtains and manages the agency's resources; 
• Prepares agency budgets; 
• Tracks expenditures, anticipates trends and redirects resources based on priority of needs; 
• Authorizes expenditures for special funds; 
• Determines need for new programs/services or need to modify existing ones; 
• Interviews, hires, and reassigns staff as needed; 
• Communicates Social Services program; 
• Acts as a department spokesman with public and liaison on legislative issues; Serves on committees and board and gives presentations as needed or requested; 
• May delegate responsibilities of typical personnel matters and daily operation of the agency to division managers;
• Approves special placements of children pending formal action by the Board of Social Services; communicates and plans with other human services administrators; and interprets policy and programs to other agencies.

Knowledge, Skills, and Abilities: 

Knowledge- Considerable knowledge of: the current social, economic, and health issues relating to clients in jurisdiction; Social Security Act; laws and regulations on administration of welfare services; social services offered in the county or city; available public and private resources and services for the needy; social work case load management; methods and techniques of counseling with clients; literature, trends and developments in the field of human services administration; and basic principles of community organization and supervision. Comprehensive knowledge of: management practices and principles of supervision;

business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources; principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems; program planning, fiscal management and program funding sources; organization and structure of local, State and Federal government, and volunteer agencies, particularly regarding human services; and research methods and statistical analysis.

Skills- Skill in operating office equipment including the personal computer and related equipment.

Abilities- Demonstrated ability to: work effectively with others; communicate effectively both orally and in writing with diverse group of persons; conduct research; plan and direct social services programs of varied natures; interpret and implement policies and regulations and enforce Local, State, Federal laws, ordinances, rules and regulations; supervise the work of division managers that supervise multiple program and administrative supervisors; mobilize community support and generate community awareness of programs offered in the county; establish and implement effective management and administrative programs and

procedures; represent the agency before the Boards or Councils; provide reasoning and application of logical thinking for problem solving; provide leadership in system designs, personnel management, and budget formulation; negotiate contracts to

support program and policy objectives; and analyze, initiate, concentrate and be creative with ingenuity.

Education and Experience- Master's degree in human services field, a behavioral science, counseling, business or public administration or related field supplemented with professional experience in social work or other human services field with considerable supervisory or other management work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities..