Full-Time
Claims Data Analyst
Data, Analytics & Artificial Intelligence
Zurich Insurance
10,001+ employees
Global multi-line insurer with 75M customers
Compensation Overview
CA$65k - CA$85k/yr
Toronto, ON, Canada
Hybrid
Hybrid work requires in-person presence, including office or market-facing engagements.
Bachelor's
 Data & Analytics (1) |
|---|
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- A Bachelor's degree and three or more years of experience in statistical analysis, or a high school diploma or equivalent and five or more years of experience in statistical analysis.
- A Bachelor's degree and two or more years of experience in claims, fraud, analytics, business intelligence, investigations, insurance operations, or a related field are preferred.
- Ability to interpret data, identify patterns, and connect insights to business actions.
- Experience working with claims data, operational data, payment data, or other complex business datasets.
- Ability to explain findings clearly to technical and non-technical audiences.
- Ability to handle confidential information appropriately.
- Ability to work independently, manage multiple priorities, and build trusted relationships across business and technical teams.
- Analyze claims data to identify potential fraud patterns, unusual activity, leakage, overpayments, and other risk indicators.
- Partner with Claims and Special Investigations Unit teams to support investigation prioritization, case reviews, and indicator refinement.
- Review historical fraud cases and pending claims to identify recurring themes, emerging trends, and opportunities to improve detection.
- Develop dashboards, reports, and analysis to help business partners understand fraud trends, payment patterns, vendor activity, and claim behaviours.
- Support the design, testing, and monitoring of fraud indicators, rules, models, and alerts with data and technology teams.
- Conduct deep-dive analysis on claim payments, payees, vendors, body shops, service providers, recoveries, and claims expenses.
- Validate data quality, definitions, and business rules to ensure fraud insights are accurate, explainable, and actionable.
- Prepare summaries, recommendations, and presentations for Claims, Special Investigations Unit, and leadership stakeholders.
- Collaborate with cross-functional teams to improve data access, reporting consistency, and the responsible use of analytics in fraud detection.
- Stay current on emerging fraud trends, analytical techniques, and opportunities to use data and artificial intelligence-enabled capabilities responsibly.
- Experience with Power BI, SQL, Databricks, Python, or similar analytics tools.
- Experience analyzing claims payments, vendor patterns, recoveries, leakage, expenses, or fraud indicators.
- Understanding of claims processes, claim systems, policy information, and fraud investigation workflows.
- Experience building dashboards, recurring reports, data quality checks, or analytical summaries.
- Knowledge of predictive analytics, anomaly detection, machine learning, or artificial intelligence-enabled fraud detection.
- Insurance claims, fraud, special investigation, or claims analytics experience.
Zurich Insurance Group is a global insurer that provides a range of insurance products for individuals, small businesses, mid-sized and large companies, and multinational corporations. It operates across property and casualty, life, health, and specialty lines, helping customers protect themselves, their assets, and their income from risk. Zurich underwrites risk by selling policies that specify covered events, premiums, policy terms, and claims processes; customers pay regular premiums, and Zurich pays claims or provides services when covered events occur, while also offering risk management support and guidance. The company's global reach—serving more than 75 million customers in over 200 countries and territories—sets it apart from many peers, along with a long history (founded in 1872 in Zurich, Switzerland), a large and diversified product portfolio, and a strong track record of delivering shareholder value. Zurich emphasizes a unified, purpose-driven approach under
Company Size
10,001+
Company Stage
IPO
Headquarters
Zurich, Switzerland
Founded
1872
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Simplify's Take
What believers are saying
- H1 2026 BOP hit $4.8 billion, up 13%, showing strong current momentum.
- RedClick clearing in Ireland expands Zurich's retail footprint after the €337 million acquisition.
- Farmers Exchanges posted H1 2026 BOP of $1.2 billion, Zurich's strongest half ever.
What critics are saying
- FINMA's July 2026 sales ban exposes control failures inside Zurich's Swiss life unit.
- North America P&C combined ratio worsened to 92.8% in H1 2026, pressuring underwriting.
- Beazley integration through H2 2026 risks distraction, execution slippage, and regulatory delays.
What makes Zurich Insurance unique
- Zurich's Beazley deal, announced March 2026, creates a global specialty underwriting platform.
- Zurich's Farmers, Life, and P&C franchises diversify earnings across Europe, America, and Asia.
- Zurich's 266% Swiss Solvency Test ratio gives unusual capital firepower for acquisitions.
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Benefits
Health Insurance
Paid Vacation
Paid Sick Leave
Hybrid Work Options
Professional Development Budget
Company News
Exclusive: Zurich's Hong Kong financial lines head David Chiu set to leave. David Chiu, head of financial lines and middle market at Zurich Insurance in Hong Kong, is set to leave the Swiss insurer after more than eight years, according to industry sources. Chiu (pictured) is... To continue reading the full article and get full access to the InsuranceAsia News platform, please enquire about a subscription. Your company may already have a corporate license in place. * Marsh Risk New Zealand names Matthew Riddle as interim president ahead of Toni Ferrier departure * August 21 Marsh Pacific had confirmed Ferrier would be stepping down from her roles as Marsh New Zealand CEO and Marsh Risk New Zealand president in a LinkedIn post on Thursday. * Exclusive: Aon hires Marsh's Godelieve van Dooren as Southeast Asia CEO * August 20 Singapore-based van Dooren succeeds Andrew Minitt, who left Aon earlier this year for The Ardonagh Group. * AIG taps Lisa Sun to lead mainland China, Hong Kong, Macau in expanded role * August 20 John Wu is also promoted to interim responsible person for AIG China. * Niyam Group names Lovenish Kumar as director of operations * August 20 He previously worked at Axa XL for over 10 years, most recently as a reinsurance manager. Partner Content * BHSI | The real risk begins underwater: How subsea risk is changing insurance Asia's subsea industry is expanding and evolving rapidly, with the growing use of technology across the region changing the way risks are be assessed. * Beazley | Clean marine: How aqua-innovators can ride the energy wave Insurance is critical to clean marine progress, but new fuels bring risks traditional policies do not fully cover, presenting market players an opportunity to build new models. * PartnerRe | Dementia the protection gap insurers can no longer ignore Unlike acute illnesses, dementia creates a long tail of financial need and its impact extends well beyond patients. * Sedgwick | Investing in people is shaping the future of loss adjusting in Asia Sedgwick Asia says it is ready to meet the evolving challenges of Asia's dynamic insurance markets.
'I was f**ked over' Seán Quinn is taking his fight to reclaim his legacy into the digital age, some 15 years after the collapse of his business empire left him embroiled in a bitter web of court battles, financial disputes and recriminations. "I was f**ked over," the former Fermanagh billionaire told the Celt, making clear he has no intention of letting his version of events go unheard. A new website, www.seanquinnofficial.ie, and an accompanying podcast series, 'The Quinn Files: Fall of an Empire', due to launch later this month, represent his most concerted effort yet to put his account of the dramatic collapse directly before the public. Now a pensioner, Mr Quinn says he has little left to lose. "I'll turn 80 in a few weeks' time. I think there's an onus on me to let the public know [what happened]." For Quinn, this is not simply about looking back. It is about ensuring that when the arguments, court cases and headlines of the past 15 years are revisited, his voice is still there - and heard. "I've been through it all, with the media, the courts, Anglo [Irish Bank], the government. It's all come on top of me the last 15 years. I'm now entering the final years of my life, and I feel very strongly that I put the true story on record." There was a time when the Quinn name was synonymous with extraordinary entrepreneurial success. From his base in Derrylin and Ballyconnell, Mr Quinn built an empire spanning glass, construction, hotels, insurance and property. What began as a local enterprise grew into an international group employing thousands and generating enormous wealth. Then the financial crisis struck. By his own admission, Quinn's exposure to Anglo Irish Bank became a defining feature of the collapse of his fortune. The subsequent battle over his assets, liabilities and business interests became one of the most bitter and complicated financial sagas in modern Irish legal history. For Quinn, however, the conventional narrative leaves out what he believes matters most: that he was prepared, and believes he was capable, of repaying every cent owed of the billions of euro at the centre of the dispute. His remarks come as parts of the former Quinn empire continue to change hands. Last week, QIPG Refinance Limited, a Belfast-based company established as part of the State's recovery operation, was formally dissolved following a final $9.4M distribution to IBRC Investment Recovery Limited. The funds came from book debts owed by Demesne Investments Limited, a former Quinn Group company that became central to the State's efforts to take control of the international property portfolio. The Quinn family's international property portfolio, once valued at around €500M, included office buildings, shopping centres and logistics facilities, among them Moscow's Kutuzoff Tower. In 2019, Mr Quinn's five children consented to judgments totalling €440M, with enforcement stayed on condition that they co-operated with efforts to secure the assets for the State. Elsewhere, parts of the former empire have taken on new identities. Quinn Insurance, acquired by Liberty Mutual in 2011 after entering administration and later rebranded as RedClick Insurance, was acquired by Zurich Insurance this year. The former Quinn Insurance headquarters in Enniskillen is being transformed into flexible workspace by the International Workplace Group, while the Cavan offices are occupied by Lakeland Dairies and, more recently, the HSE. In June 2025, IBRC sold a shopping centre and office development in Kyiv formerly owned by Quinn. The Slieve Russell Hotel, a stone's throw from his family home at Cranaghan, was sold in October 2024 to the Australian-based Brady Group for approximately €30M. And Mannok, encompassing construction elements that once belonged to Quinn Group, was acquired in May by Çimsa, a subsidiary of Turkish global materials company Sabancı Holding. Quinn insists he was willing to repay both the loans he has always described as "illegal" and those he regards as legitimate. "I was offering them back the whole €2.8 billion. So whatever they have recovered, they have recovered," he says of the State's asset recovery operation. "But they wouldn't take it because he wanted to blame me for the cover-up," he alleges. That allegation - and what happened to his proposal - form a central plank of the new podcast, in which Quinn claims bankers understood that his proposal could work. Asked if the podcast is an attempt to clear his name, Mr Quinn says the motivation goes deeper. "I want people to know that is what happened to me." And he has a particular audience in mind. "Correct. For my grandkids, and great-grandkids as well. For everyone to know. I was f**ked over by people against me." Few lines capture Mr Quinn's continuing sense of grievance more starkly. "There have been an awful lot of people who have been supporters of Seán Quinn. I know there has been an awful lot more against him," he says. "Staying silent on it is not the answer either." To anyone who doubts his claims, Mr Quinn says they should examine the material themselves. He says he provided gardaí with information about alleged criminality and names of potential witnesses. Over two days, he says, they spoke to him at his home near Ballyconnell, leaving with list of eight names to speak to and details of how to obtain six more. "Where is my justice?" he asks. The collapse of the Quinn empire is often inextricably linked to darker events that followed, including scrutiny surrounding the abduction and assault of former Quinn Group executive Kevin Lunney. Quinn has consistently rejected allegations of criminal involvement. "Of course none of that is true, and there has never been any evidence to support any of it." But he says he has evidence supporting his own claims. "I had it in the book, I had it in the documentary I did in January of this year and nobody has disputed any of my evidence, and they won't either. Only this time, in the podcast, I've got a bit more detail, more names of individuals." He says he wants his version preserved, seeing future advances in AI and digital search as tools that could make his account permanently accessible for generations to come. "This is no big scene for me, I'm not trying to be some sort of maverick or anything doing it. But in years to come it won't be Seán Quinn sitting and arguing about whether this should have happened or that should have happened, the other should have happened," he says. "What I'm saying here and now, with 100% clarity, there was a major cover-up from government right down, started off by the government, to cover up of Quinn fraud." Published: Fri 21 Aug 2026, 2:37 PM
Sedgwick appoints Rogers to lead carrier and captive solutions. Sedgwick appoints Jason Rogers as managing director of carrier and captive solutions. Rogers leads the claims administration company's work across captives, insurance carriers, managing general agents and managing general underwriters in the newly created role. He also takes responsibility for the continued development and execution of Sedgwick's growth platform. He sits within the Growth Markets division and reports to Emily Fink, global chief marketing officer and president of growth markets. Rogers arrives with more than 20 years of insurance industry experience across underwriting, brokerage and programme administration. He joins from Gallagher, where he spent 12 years, most recently as executive vice president. He works across brokerage services, programme management, customer experience, business development and risk management at the broker, joining its affinity business as vice president in August 2014. Before that, Rogers spent five years at Zurich Insurance, ending as a vice president responsible for a portfolio of financial institution risks including insurance companies, broker-dealers, real estate investment trusts and asset managers. He begins his career at The Hartford as an executive underwriter, covering directors and officers liability and professional liability for publicly traded companies and real estate investment trusts. Fink says: "Jason brings deep expertise and a unique combination of knowledge that will have an immediate impact for Sedgwick. This area has been, and continues to be, an important area of growth for our organisation. His appointment reinforces our commitment to the market, strengthens our ability to deliver tailored solutions, and positions us for continued long-term growth." Rogers says: "This role and practice group reflect significant opportunities ahead for Sedgwick. Our continued investments in our colleagues, technology, artificial intelligence and advanced claims solutions create meaningful differentiation in the marketplace. I look forward to working with our existing clients and building relationships with prospective customers."
AI and hardware breakthroughs: august 19, 2026 Tech recap. Zurich Advisor IQ: ai-powered training platform for automotive F&I management. Zurich has officially launched Advisor IQ, a groundbreaking artificial intelligence platform specifically engineered to train and support Finance & Insurance (F&I) managers at automotive dealerships. This represents a significant innovation in the automotive sector, where F&I service management is critical to overall dealership profitability. Advisor IQ leverages advanced machine learning models to analyze customer interactions in real-time, delivering instantaneous feedback and personalized recommendations to managers. The platform excels at pattern recognition, identifying upsell and cross-sell opportunities, and adapting negotiation strategies based on specific customer profiles. What makes Advisor IQ particularly innovative is its seamless integration into existing dealership workflows without requiring substantial modifications to legacy systems already in place. The platform provides intuitive dashboards, detailed analytical reports, and simulated training scenarios that allow managers to practice complex situations in controlled environments before deploying strategies in the field. For the automotive industry, this represents a paradigm shift: training transitions from periodic sessions to a continuous, adaptive learning process. Early data suggests a 15-20% improvement in closing rates among managers trained through the platform, with corresponding increases in customer satisfaction metrics. NVIDIA GeForce RTX 5070 Ti: democratizing AI for non-technical users. Hardware Upgrade's recent feature highlights how the GeForce RTX 5070 Ti is fundamentally transforming AI accessibility for users without programming backgrounds. The RTX 5070 Ti represents a crucial inflection point in consumer GPU evolution: with 16GB of GDDR7 memory and computational power equivalent to previous-generation server systems, this graphics card enables users to run medium-sized Large Language Models (LLMs) locally, eliminating dependency on expensive cloud services. What's particularly relevant is the emergence of no-code and low-code tools that leverage the RTX 5070 Ti's computational power without requiring any programming expertise. Platforms like Ollama, LLaMA 2, and Mistral allow users to execute open-source models locally through simple drag-and-drop operations. This represents true democratization of AI technology, shifting the barrier to entry from technical domain knowledge to effective prompt engineering and creative application design. The advantages are substantial: - Enhanced Privacy: Data remains on local devices, reducing cloud transmission risks - Lower Costs: No recurring API or subscription service fees - Reduced Latency: Immediate responses without remote infrastructure dependency - Customization: Fine-tuning capability on proprietary datasets For small and medium-sized Italian enterprises, this opens compelling scenarios for AI implementation without massive infrastructure investments. AI Capital Connect: bridging founders and investors in the AI startup ecosystem. AI Capital Connect has unveiled an innovative platform designed to facilitate connections between AI startup founders and qualified investors. This development is particularly significant given record venture capital flows into AI startups globally. The platform operates as a centralized hub where: * - Founders present pitches through standardized yet flexible methodologies * - Investors access curated deal flow with advanced filtering capabilities across vertical markets, funding stages, and specific technologies * - AI-powered matching identifies potential compatibility between founders and investors based on multidimensional criteria The platform's innovative aspect is its integration of predictive analytics that evaluate startup viability using public metrics, industry benchmarks, and sentiment analysis from news and social media sources. This dramatically reduces preliminary due diligence timelines. For Italy, where the AI startup ecosystem is rapidly growing but often geographically fragmented, such a platform could serve as a decisive accelerator for technology transfer and the development of national AI champions. The talent crisis: 9,000 AI specialists needed in Turin. Confartigianato Turin has raised an alarming voice about the Italian labor market: Piedmont-region companies urgently need 9,000 specialists skilled in artificial intelligence, yet the supply of qualified talent is critically inadequate. This shortage is not accidental but reflects structural problems in the Italian education system: The Education Gap: Italian universities started late in updating curricula for machine learning and data science. While Spanish and German universities offered specialized courses from 2018-2019, many Italian faculties only responded in the last 2-3 years. Brain Drain: AI talent trained in Italy frequently emigrates to major hubs like Milan, London, or Silicon Valley, where compensation and career opportunities are superior. Practical Experience: Companies seek not just theoretical knowledge but professionals with hands-on experience deploying production models - expertise acquired only through complex real-world projects. Confartigianato advocates a dual-track approach: partnerships between educational institutions and industry to create accelerated upskilling programs, and tax incentives for companies investing in internal training. For software houses like CodeLab, this situation presents both challenge and opportunity: growing demand for specialized talent creates structural demand for AI consulting and development services. AI and privacy: the sensitive data dilemma. Research cited by Spot and Web reveals a fascinating paradox in the Italian business landscape: 77% of professionals recognize that AI generates time savings exceeding 5 hours daily, yet simultaneously, concern about sensitive data management is growing exponentially. This tension is legitimate: modern AI models require enormous data volumes for training and fine-tuning, yet regulations like GDPR and data governance best practices impose severe constraints. The emerging solution is federated and on-premises AI: rather than transmitting data to centralized cloud servers, models train directly at company data centers, maintaining complete data control. Technologies like Federated Learning and Differential Privacy maintain predictive effectiveness while minimizing privacy exposure risks. Other approaches include adopting open-source LLMs fine-tuned locally (as discussed with the RTX 5070 Ti), completely avoiding external data transmission. This is terrain where Italian companies must invest substantially, both in infrastructure and organizational competency. Autonomous vehicles advance: German startup launches operations in Estonia. A German startup has officially launched fully autonomous vehicle operations in Estonia, marking an important milestone in commercial autonomous driving progress across Europe. This move is strategically significant: Estonia, though small, represents an ideal testing ground for disruptive technologies due to: - Progressive regulatory frameworks favoring innovation - Tech-savvy, innovation-friendly population - Lower vehicle density than central European countries, reducing deployment complexity Success in Estonia could serve as a springboard for expansion into German, Scandinavian, and broader European markets. This creates competitive pressure for Italian companies in automotive and smart cities sectors to consider partnerships with innovative mobility startups. Global perspective: Brazil's AI governance framework. While Italy and continental Europe navigate complex AI regulatory landscapes, Brazil is defining its own governance framework. FTI Consulting analysts highlight Brazil's emergence as an important hub for developing AI solutions adapted to Latin American contexts, with particular focus on equity and algorithmic discrimination issues. For Italian software houses eyeing international expansion, the lesson is clear: no universal AI compliance solution exists. Each market requires deep understanding of local regulations, stakeholder expectations, and cultural values influencing AI technology acceptance. How CodeLab supports companies in the AI landscape. In this context of accelerating transformation, Italian companies face critical decisions: Skills Development and Training: CodeLab offers customized upskilling programs for teams transitioning to AI-first technology stacks. From prompt engineering sessions to advanced LLM fine-tuning courses, CodeLab design learning paths reflecting your organization's specific needs. Secure, Compliant Architectures: CodeLab implement on-premises and federated AI solutions maintaining complete data control, ensuring GDPR and sector-specific regulatory compliance. Agile Proof of Concepts: Before committing significant resources, CodeLab create rapid POCs validating AI applicability to your specific processes, with concrete ROI metrics. Legacy System Integration: Understanding your infrastructure represents years of investment, CodeLab specializes in seamlessly integrating AI solutions with legacy systems, minimizing operational disruption. Strategic Consulting: From competitive positioning to talent sourcing, CodeLab support strategic decisions determining your leadership position over the coming decade. The time to act is now. Companies beginning their AI transformation journey today will possess irreversible competitive advantage by 2028. Sources. Contact CodeLab for a free consultation. Its team is ready to help you turn your ideas into reality.
David Soutter appointed RiverStone International CRO. Created: Aug 12, 2026 05:52 PM (Updated: Aug 12, 2026 09:46 PM) David Soutter, group chief risk officer, RiverStone International (Photograph supplied) David Soutter is the new group chief risk officer at RiverStone International, reporting to chief executive Paul Brockman. The company is an acquirer and reinsurer of legacy and discontinued insurance business. Operating in the UK company and Lloyd's of London markets, Bermuda, US and Europe, RiverStone International has transacted a wide variety of deals - from insurance and reinsurance portfolio transfers to company purchases, acquiring more than $17.7 billion of liabilities since 2010 and with around $5.5 billion of total liabilities. Mr Soutter joined RiverStone International as head of risk in Bermuda in April 2025 with more than 25 years of experience in the global re/insurance market. Riverstone said his expertise spanned enterprise risk management, finance, capital oversight, regulatory engagement and governance across highly regulated insurance environments. Before joining the company, Mr Soutter held a number of senior leadership positions with Zurich Insurance Group, including chief financial officer of its Bermuda operations and, most recently, project director, internal reinsurance. He is deputy chair of the Insurance and Reinsurance Legacy Association Bermuda and serves as treasurer of the Bermuda Foundation for Insurance Studies. Mr Brockman said: "Since joining RiverStone International, David has made a significant contribution to the business and has quickly established himself as a trusted member of our experienced leadership team. "His extensive expertise and deep understanding of risk, capital and regulatory matters make him ideally placed to lead our global risk function. I look forward to continuing to work closely with David in his new role." Mr Soutter said: "The business has built a strong reputation for disciplined risk management and execution. I look forward to working with colleagues across the group to further strengthen our risk framework and support the company's strategic objectives."