Principal Consultant

Who We Are

Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value. Ready to solve meaningful challenges, work with enterprise customers, and help shape the future of AI-powered decisioning? Join us.

The Team You'll Join

Provenir's Principal Consulting practice sits within the Commercial organisation, reporting directly to the Chief Commercial Officer. The practice brings together our most senior industry subject matter experts - practitioners who have worked in the disciplines they advise on, and who carry both commercial accountability and domain credibility.

The function is deliberately designed to combine deep vertical expertise with go-to-market influence. Principal Consultants are not adjacents to the sales organisation - they are active contributors to pipeline, revenue, and customer outcomes, with a regional commercial target that reflects that accountability.

As the Principal Consultant you will work alongside a small, senior team of domain experts covering adjacent verticals, with shared infrastructure across sales, marketing, product, and customer success.

This is a high-visibility position for someone who wants to operate at the intersection of industry expertise, commercial impact, and thought leadership - and who is ready to build something, not just join something.

The Role

Reporting into the Commercial Leadership team, you will combine deep financial services expertise with commercial consulting to support customers throughout their decision intelligence journey.

You will partner with customers and prospects to understand business challenges, shape solution strategy and demonstrate measurable business value. Internally, you will influence go-to-market strategy, product direction and sales enablement while helping establish Provenir as a recognised thought leader across the industry.

This is a highly visible, customer-facing role requiring executive presence, commercial acumen and strong industry credibility.

What You'll Do

Industry Leadership

• Become Provenir's recognised expert within your specialist market.

• Build trusted relationships with senior executives including Chief Risk Officers, Chief Credit Officers, Heads of Fraud and Digital Transformation leaders.

• Represent Provenir through conferences, webinars, executive briefings and customer events.

• Create thought leadership content including articles, blogs and market insights.

• Monitor industry trends, regulatory developments and competitive activity.

Commercial Consulting

• Support complex enterprise sales opportunities alongside Account Executives.

• Lead customer discovery workshops to understand business objectives and challenges.

• Translate business problems into compelling solution strategies focused on measurable outcomes.

• Support executive presentations, proposals, RFPs and commercial business cases.

• Deliver sales enablement sessions that strengthen commercial effectiveness across Sales, BDRs and Customer Success.

Customer Advisory

• Act as a trusted advisor throughout the customer lifecycle.

• Share industry best practices, implementation approaches and optimisation strategies.

• Conduct strategic business reviews to identify opportunities for greater business value and customer growth.

• Support Customer Success teams with adoption, expansion and long-term customer success.

Industry & Product Strategy

• Own Provenir's commercial proposition within your specialist industry.

• Develop messaging, competitive positioning and sales enablement assets.

• Influence marketing campaigns, content and demand generation activities.

• Partner with Product Management to communicate customer feedback, market requirements and emerging opportunities.

• Support Product Marketing through customer stories, case studies and reference material.

Commercial Impact

• Support pipeline growth across new logo acquisition and existing customer expansion.

• Position Provenir's value through business outcomes, ROI and portfolio performance.

• Identify opportunities to strengthen customer relationships and drive revenue growth.

• Present strategic recommendations and market insights to senior leadership.

Success in this Role

Within your first 90 days, you will have established a working understanding of Provenir's platform, commercial motion, and existing customer base - and begun building the external relationships and internal credibility that define this role.

At six months, you will be a recognised contributor to active pipeline: leading discovery workshops, shaping solution strategy, and influencing commercial outcomes alongside the sales organisation. You will have delivered at least one Business Review engagement and produced thought leadership content that reflects genuine domain authority.

At twelve months, you will be measured against three things:

• Commercial contribution - meaningful involvement in won revenue within your region, with clear attribution to your activity across new logo acquisition and customer expansion

• Domain authority - recognised externally as a Provenir voice in credit risk, through published content, conference presence, or direct market feedback from customers and prospects

• Internal impact - demonstrable influence on go-to-market strategy, sales effectiveness, or product direction,evidenced by the teams you have enabled and the deals you have shaped

• The strongest performers in this role will not wait to be pointed at problems. They will find the gaps, build the assets, and set the standard for what a Principal Consultant at Provenir looks like.

What You'll Bring

Essential Experience

• Extensive experience in consumer or commercial credit risk, including direct ownership of originations decisioning, credit policy, or scorecard development

• Demonstrated track record engaging at C-suite level - CRO, CCO, Chief Credit Officer, or equivalent - within banks, specialist lenders, or large fintechs

• Experience translating risk analytics and decisioning strategy into measurable P&L outcomes, including loss rate improvement, approval rate optimisation, or cost of risk reduction.

• Familiarity with decision engine platforms, risk data ecosystems, and the role of automation in credit originations and account management.

Advantageous Experience

• Proven success in a consulting, pre-sales, or advisory capacity supporting complex enterprise engagements - either within a risk consultancy, a data/analytics vendor, or an internal centre of excellence with fraud risk, financial crime, or KYC/AML in addition to credit - particularly where these disciplines intersect in onboarding or account lifecycle decisioning

• Working knowledge of model risk governance frameworks (SR 11-7, IFRS 9, CECL, or Basel III) and their operational implications for decisioning infrastructure

• Exposure to enterprise SaaS sales cycles, including RFP response, commercial business case development, and executive procurement processes

• Experience working across multiple geographies or regulatory environments (US, UK, Canada, EU)

Commercial & Technical Skills

• Strong consultative selling and executive advisory capability.

• Ability to translate technical solutions into measurable business outcomes.

• Experience developing business cases and demonstrating commercial ROI.

• Excellent presentation, facilitation and stakeholder management skills.

• Working knowledge of enterprise SaaS, APIs, decision engines and solution architecture.

Qualifications

• Bachelor's degree or equivalent professional experience.

• Financial services, risk or technology qualifications are advantageous.

Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave.

At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.