BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce, the leading cloud commerce platform for fast-growing brands, is looking for an ambitious Partner Manager to join our growing team. The Strategic Business Development Team partners with best of class solutions that help enable growth for our customer base of over 55,000 merchants. In this role you will manage strategic partnerships with some of the world’s largest tech companies, setting the vision for how our merchants leverage marketing technologies to grow their ecommerce businesses.
As a Partner Manager you will leverage your knowledge of eCommerce, combined with your communication skills and analytical abilities to build and execute strategic plans that drive partner solution growth. You have a background in online media or ecommerce and an ability to communicate and collaborate with a broad range of stakeholders, including both internal and external senior executives. Most importantly, you are a gritty self-starter, with a proven track record of providing problem solving leadership and forging long-term strategic partnerships.
What You’ll Do
- Develop and manage strategic partnerships within the Marketing Technology vertical.
- Maintain and build relationships with decision makers at the executive and management levels at our partners.
- Collaborate and lead cross-functional teams to develop go-to-market strategies and business plans for strategic partner solutions.
- Work closely with the various GTM teams within BigCommerce to drive adoption of your partner solutions within our base of merchants. This primarily includes Sales, Customer Success, Partner Marketing and our internal Growth Consultants.
- Work with partners to develop business success metrics, including specific KPIs that drive merchant adoption and revenue growth for both BigCommerce and the partner.
- Work closely with the BigCommerce Product and Client Success teams to perfect merchant experiences and support for partner solutions via the BigCommerce platform.
Who You Are
- 4+ years experience managing strategic partnerships
- Bachelor’s degree, ideally in business or similar field preferred.
- Experience within an agency or SaaS platform, driving adoption of product solutions with partners and clients.
Marketing Technology Acumen - You know how MarTech stacks work, you keep up with relevant practices/trends and know the ecosystem.
- Action Oriented - You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others.
- Master Communicator - You provide information to the right people at the right time in the right way, adjusting your approach to fit the audience and setting. Excellent communication (written and verbal), presentation, and client / partner relationship skills are critical.
- Driven - You are bottom-line oriented, can be counted on to exceed goals, and are constantly pushing yourself and others for results.
- Personable - You are positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
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Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.
