Full-Time

Sales Operations Manager

Confirmed live in the last 24 hours

Zeller

Zeller

201-500 employees

Provides business financial management tools

No salary listed

Mid, Senior

Melbourne VIC, Australia

The job is onsite in Melbourne, requiring in-person collaboration.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Hubspot
Data Analysis
Requirements
  • Minimum 2 years of hands-on experience in sales (selling and closing deals)
  • 2 years of experience in a sales or growth enablement or operations role
  • Proficient in Hubspot and other revenue / growth / sales software systems
  • Efficient project management skills
  • Very hands-on — not afraid to roll up your sleeves to manage, execute, and drive forward large and impactful programs / projects
  • A growth-oriented and analytical mindset to drive data-driven insights and decision-making
  • Confident presentation and communication skills
  • Strong and precise communication skills to collaborate effectively with diverse teams
Responsibilities
  • Define and execute sales strategy (supporting Head of Sales) based upon individual and team performance, product roadmap, and GTM data / insight
  • Develop and deliver ongoing sales training / coaching and tooling / sales enablement assets
  • Implement regular sales operational checkpoints and meeting structures (including SKOs, weekly performance meetings, and recurring analysis of team / individual performance)
  • Analyse and optimise performance of the full Zeller sales funnel and operational metrics
  • Identify product training and GTM requirements for new product / feature deployment
  • Support the growth team with readily accessible and trackable reporting, analytics and dashboards
  • Ensure operational excellence by generating and regularly delivering sales unit performance reports and forecasts
  • Enhance sales units productivity with ongoing dev-ops, process improvement and simplification
  • Administrate all technical aspects of key sales systems (e.g. Hubspot, Aircall)
  • Ensure sales team can readily access required information with neatly organised digital files, folders, SOP’s and policies
  • Collaborate with risk and compliance, customer success and product teams to develop and improve cross-functional operational architecture

Zeller provides a suite of financial management tools designed for businesses, focusing on zero-cost EFTPOS services that allow companies to accept in-person payments without extra fees. This is especially advantageous for small to medium-sized businesses aiming to lower their operational costs. In addition to EFTPOS, Zeller offers features such as unlimited invoicing, online payment acceptance, customer information management, and expense tracking, all accessible through a single online dashboard. The company operates on a freemium model, allowing businesses to sign up for free and access various tools, while generating revenue through transaction fees and premium features. Zeller distinguishes itself with a user-friendly setup process, local customer support available seven days a week, and dedicated account management to help businesses fully utilize its services. The goal of Zeller is to empower businesses to manage their finances more effectively and efficiently.

Company Size

201-500

Company Stage

Series B

Total Funding

$122.5M

Headquarters

Melbourne, Australia

Founded

2020

Simplify Jobs

Simplify's Take

What believers are saying

  • Zeller's partnership with Oracle enhances payment solutions for restaurants, improving efficiency.
  • Launch of Tap to Pay on Android offers competitive edge in contactless payments.
  • Sponsorship with South East Melbourne Phoenix boosts brand visibility and local support.

What critics are saying

  • Increased competition in zero-cost EFTPOS services may erode market share.
  • Rapid adoption of Tap to Pay by competitors could reduce Zeller's advantage.
  • Reliance on digital payments increases vulnerability to technological disruptions.

What makes Zeller unique

  • Zeller offers zero-cost EFTPOS services, reducing operational costs for small businesses.
  • Zeller's all-in-one financial solution simplifies financial management for startups and SMEs.
  • Zeller Terminal 2 provides advanced, customizable POS solutions, enhancing business operations.

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Benefits

Company Equity

Parental Leave

Flexible Work Hours

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Telco News
Mar 5th, 2025
Zeller launches 'Bill at Table' to boost restaurant efficiency

Zeller, an Australian fintech company, has launched "Bill at Table," a solution aimed at helping restaurateurs increase table turnover and improve operational efficiency.

FF News
Feb 21st, 2025
Zeller Announces Australia’S First All-In-One Financial Solution For Founders

After gaining rapid traction with over 85,000 SMEs in the past 3.5 years, Zeller, the Australian fintech redefining business banking, has today added technology businesses to its focus with the announcement of Zeller for Startups — Australia’s first all-in-one financial solution enabling founders to launch and scale without the constraints of traditional banks and disconnected platforms.Traditional banking has failed Australia’s 90,000+ strong startup ecosystemFor decades, Australian startups have been forced to navigate a banking system never built for them — slow and arduous account setup involving physical paperwork, limited access to financing, and fragmented account reporting that don’t deliver a unified view of their overall financial position.While Silicon Valley fintechs have long offered founders startup-friendly financial products, Australian entrepreneurs remain stuck with outdated banking designed exclusively for traditional businesses.A new Zeller survey of Australian startup founders highlights how broken traditional banking is for tech founders:87% of founders cite financial management and banking as their biggest operational challenge — second only to fundraising (94%).85% of founders lack confidence in a traditional bank’s ability to support them during the setup and scaling phases.“Australia has built a thriving startup ecosystem, yet our banks still treat founders as risks rather than opportunities. Banks force businesses into outdated processes that don’t match how tech startups actually operate. That approach is no longer sustainable” said Ben Pfisterer, Zeller CEO and co-founder. “With our own experience launching five years ago, we quickly built and began using our own products to manage all of Zeller’s finances. We’ve optimised and tailored these products to deliver Zeller for Startups, enabling those founders who are where Zeller was years ago with an all-in-one financial solution designed to help them scale and succeed.Zeller’s research also showed the challenges tech founders still face in the operations of financial management — confirming that on average, startups have historically relied upon five disconnected platforms, on top of a business bank, to manage their finances.Australia’s first all-in-one financial solution for tech foundersDesigned for speed and simplicity, Zeller for Startups will deliver tech founders instant access to an all-in-one suite of financial tools they can use from one online account, removing the need for multiple providers, subscriptions, or expensive add-ons Business accounts with seamless digital onboarding, enabling founders to open an account in 60% fewer clicks than with traditional banks.Unlimited digital or physical debit card issuance for instant spending.High-interest savings accounts offering an ongoing 3.2% p.a. standard variable rate, maximising the return on capital saved while enabling instant access to funds.Purpose-built expense management seamlessly integrated within the Zeller Dashboard, enabling real-time visibility over employee, team, or project spending.Exclusive founder benefits, including discounts on popular startup software and technology services including Employment Hero, Xero, and Pop Business.“Everything about how companies operate has changed, but the banks have not

Australian FinTech
Aug 26th, 2024
Zeller Unveils The First Next-Generation Payments And Pos Solution Designed And Engineered In Australia

Zeller, the Australian fintech reimagining business banking, have today announced the launch of Zeller Terminal 2 — a powerful all-in-one payments and point-of-sale solution for businesses of all sizes. In addition, the new Zeller POS Lite – a free, customisable point-of-sale app built-in to Zeller Terminal 2, enables businesses to manage inventory and track sales without the need for costly hardware or signing agreements with multiple providers.The new Zeller Terminal 2 offers premium design and unparalleled customisation at an affordable price point, setting a new benchmark in payments and POS technology to exceed outdated hardware offered by local and global providers and incumbent banks.Zeller Terminal 2 not only includes a free, built-in point-of-sale app enabling businesses to create items, apply discounts, track inventory, send itemised receipts, and manage their entire sales operations directly from the terminal, but also integrates seamlessly with over 600 third-party POS platforms.In a commitment to reducing the environmental cost of paper receipts, Zeller Terminal 2 supports email, SMS, and a new downloadable QR code receipts, having eliminated the traditional receipt printer. The terminal also delivers enhanced security for merchants and cardholders by prioritising acceptance of more secure payment methods such as EMV chip cards, contactless cards, and mobile wallet, having removed the traditional magstripe card reader— reducing the risk of credit card fraud, which the ABS estimates impacts over 1.8 million Australian annually.Zeller Terminal 2 was designed and engineered in Melbourne, with a unique hardware format never before seen in traditional EFTPOS terminals. It boasts Australia’s largest terminal screen (6.5-inch full-colour HD digital display) which allows businesses to select their preferred style by enabling the choice of light and dark modes, seamlessly adapting to any retail or restaurant environment. Additionally, Zeller Terminal 2 is the world’s first EFTPOS terminal available to purchase in three colours — black, white, and graphite, to complement any decor or business aesthetic.Celebrating the world-first launch, Ben Pfisterer, Co-Founder and CEO at Zeller, said, “Zeller is proud to be a global leader in redefining the next generation in payments and point of sale, from right here in Australia. Zeller Terminal 2 is the most advanced, affordable, all-in-one payments and POS solution anywhere in the world

Australian FinTech
Aug 22nd, 2024
South East Melbourne Phoenix Partner With Zeller For Two Seasons

The South East Melbourne Phoenix have announced a brand new partnership with Zeller, who will join the club as a major sponsor across the next two seasons.Zeller, the leading Australian fintech providing an all-in-one payments and financial services solution to over 60,000 local businesses, proudly has its roots in Victoria after being founded in Melbourne in 2020.Zeller will have its logo emblazoned on the back of the South East Melbourne Phoenix jerseys for the next two seasons, above the players’ numbers.South East Melbourne Phoenix CEO, Tommy Greer (pictured left), thanked Zeller for coming on board as the club builds toward their maiden NBL championship in NBL25.“This partnership between two teams born in Victoria and looking to make a stamp nationally is a no-brainer and we’re excited to have Zeller on board for the next two years,” Greer said.“It’s a true show of faith in what the Phoenix are building and we look forward to having success in a jersey that Zeller is proudly featured on.”Ben Pfisterer (pictured right), Co-Founder and CEO of Zeller, commented on his team’s excitement about partnering with an NBL club on the rise.“Supporting growing businesses, clubs, and organisations is part of Zeller’s DNA. From providing community basketball clubs with a more affordable EFTPOS solution to this new partnership with the Phoenix, Zeller is proud to play a small part in facilitating commerce in Australian sports,” said Pfisterer“As a rapidly growing business ourselves, we’re inspired by the Phoenix’s success and look forward to partnering with them as they play towards the NBL25 championship.”

Australian FinTech
Jul 18th, 2024
The Next Trends In Australian Payments

James Vatiliotis, Head of Product at Zeller, shares his insights on the innovation we can expect to see in payment technology over the next 12 months.In the past year, Australia’s payment sector has been transformed by the launch of Tap to Pay technology. Untethering payments from the traditional EFTPOS terminal and putting them in the hands of any individual with a smartphone has revolutionised what we’ve come to expect of the payment experience. Now with the rapid expansion of AI and machine learning, the pressure of security breaches, and the growing obsolescence of cash and printed receipts: there’s more innovation coming in the payments space.More customers choosing a bank alternative.The shift away from cash has accelerated significantly, with cash representing less than 14% of total transactions today according to the Reserve Bank of Australia (RBA). For businesses, this means the choice of financial services and payments provider has never been more important. With the incumbent banks no longer dominating the market with one generic offering, businesses have the choice of a growing number of digital banking alternatives, enabling them to shop around for a solution that offers greater flexibility, affordability, and functionality.From the pricing of payments technology to how it integrates with other systems, how it mitigates security risks, and what features it offers (think surcharging, bill-splitting, tipping, customisable screensavers, digital receipts, and more), there is no longer a one-size-fits all solution when it comes to business banking. Additionally, with very few customers nowadays carrying cash as a back-up payment option, the reliability of the payments hardware and the quality of your provider’s customer support have become paramount