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Full-Time

Client Success Manager

Confirmed live in the last 24 hours

MRI Software

MRI Software

1,001-5,000 employees

Provides property management software solutions

AI & Machine Learning
Real Estate

Mid

Cleveland, OH, USA

Category
Customer Success
Customer Support
Customer Success & Support
Required Skills
Communications
Customer Service
Requirements
  • Bachelor's degree
  • 3-5 years of experience in customer success, project management, or customer service
  • Experience working with SaaS technologies, particularly related to commercial real estate
Responsibilities
  • Managing and coordinating the development and implementation of risk mitigation plans
  • Internal and external communication with key stakeholders
  • Identifying systemic issues contributing to client risk and making recommendations
  • Contributing to the development of scalable models and tools

MRI Software offers MRI Living™ for residential properties and MRI @Work™ for commercial properties, leveraging property management software, business intelligence tools, and embedded analytics to optimize operations and inform decision-making for real estate organizations globally.

Company Stage

Series A

Total Funding

$54.5M

Headquarters

Solon, Ohio

Founded

1971

Growth & Insights
Headcount

6 month growth

4%

1 year growth

7%

2 year growth

16%