Full-Time

Payroll Resolution Specialist

Confirmed live in the last 24 hours

FreedomCare

FreedomCare

501-1,000 employees

Medicaid-funded in-home care program

Social Impact

Compensation Overview

$18 - $23Hourly

Mid

New York, NY, USA

Required Skills
Customer Service
Requirements
  • Exceptional time management skills
  • Empathy and compassion
  • Strong mathematical and calculation skills
  • Data and deadline-driven with attention to detail
  • Collaborative and customer service skills
  • Ability to work under stress
  • Strong work ethic and ownership
  • Commitment to resolving issues
  • Confident communication skills
Responsibilities
  • Handle caregiver payroll issues
  • Take calls from caregivers related to payroll issues
  • Log calls with case history
  • Perform troubleshooting and routine payroll tasks
  • Manage complex payroll issues
  • Work on backlog cases
  • De-escalate situations with dissatisfied caregivers
  • Collaborate with internal departments

At FreedomCare, we excel in providing a Medicaid-funded in-home care program that focuses on patient empowerment through choosing their caregivers. This not only improves care quality by reducing hospitalizations but also minimizes caregiver turnover by offering instant pay—a unique financial advantage. The workplace fosters a supportive culture, rooted in innovation and dedicated to making meaningful differences in both caregiver and patient lives, making it an ideal environment for those passionate about redefining health care through compassionate, tailored services.

Company Stage

N/A

Total Funding

$75K

Headquarters

North New Hyde Park, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%