Technical Program Manager

#TeamNextdoor

Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. 

Meet Your Future Neighbors

As the Technical Program Manager at Nextdoor, you will play a critical role in designing, implementing, and optimizing our business  systems landscape. This role focuses on Workday HCM Modules, Financials , with additional expertise in integrations and automations across payroll, HR Systems, Financial systems etc.This role is a hands-on execution, requiring detailed experience with integrations, automations, People Business Systems.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees.  

The Impact You’ll Make

As the Technical Program Manager, you will play a crucial role in optimizing our People Business Systems with a core focus on Workday HCM and related automated and integration experience.

As the Workday HCM & Payroll Systems Specialist, you will be a key contributor in developing and optimizing enterprise HR and payroll solutions, leveraging your hands-on experience with Workday HCM, Payroll, and system integrations. Collaborating with cross-functional stakeholders, you’ll drive enhancements, streamline processes, and architect scalable solutions that align with business objectives and ensure accurate, efficient payroll operations. You will design, implement, and support integrations with third-party platforms, maintain compliance with HR and payroll governance frameworks such as SOX, and champion industry best practices in data security and controls. Your expertise will help foster innovation, operational excellence, and a positive employee experience, directly contributing to our mission of supporting and empowering our workforce.and foster innovation to support Nextdoor’s mission of building stronger communities.

Your responsibilities will include: 

Strategic Leadership

• Develop and execute scalable Workday HCM and Payroll systems strategies, emphasizing automation, AI-driven solutions, and seamless orchestration across HR, Payroll, and Financials modules to support Nextdoor’s operational goals
• Partner with cross-functional teams to deliver technology roadmaps that drive HR transformation, enhance people program management, and enable business scalability
• Act as a trusted advisor to senior leadership, turning business objectives into actionable initiatives for HR, Payroll, and Financial systems

Enterprise Systems Design & Optimization

• Lead the configuration, implementation, and optimization of Workday HCM, Payroll, and select Financials (Accounting, Procurement, Expenses) processes, ensuring efficiency and data integrity across the employee lifecycle
• Design and deliver automated solutions for Core HR, Payroll, Talent Management, and integrations with downstream systems using middleware tools like Workato
• Apply AI for intelligent process automation, orchestration, and analytics to optimize HR service delivery and payroll accuracy

Collaboration & Stakeholder Engagement

• Collaborate with People Ops, Finance, Accounting, IT, and GTM teams to ensure Workday HCM and Payroll systems align with business and people program strategies
• Communicate complex system capabilities and innovative automation solutions to non-technical stakeholders, building consensus and driving adoption
• Facilitate workshops and people-focused sessions to gather requirements and deliver best-in-class HR/Payroll system functionality

Compliance & Security

• Ensure compliance with regulatory standards such as SOX by implementing governance frameworks for system security and data integrity
• Proactively identify risks in system architecture and establish robust controls to safeguard sensitive information. Proactively identify risks within HR/Payroll/Financial systems and implement robust safeguards to protect data privacy and compliance

Continuous Improvement & Innovation

• Stay on top of emerging HR technology trends, including AI-powered automation and orchestrated workflows, and introduce innovative solutions to Nextdoor’s enterprise systems
• Regularly assess existing HR, Payroll, and Financial systems to identify inefficiencies, leading initiatives to modernize processes with minimal disruption
• Champion continuous improvement in people and payroll program management through automation and AI advancements

Team Leadership & Development

• Lead a high-performing team of business systems professionals, fostering a culture of collaboration, innovation, and growth
• Mentor team members by providing guidance on best practices, technical skills development, and career progression
• Define clear objectives and key results (OKRs) for the team to measure success and drive accountability

Operational Excellence

• Oversee the full lifecycle of Workday HCM, Payroll, and Financials system projects, ensuring on-time, on-budget delivery
• Establish automation-focused metrics and monitor system and process performance, proactively resolving issues for operational success
• Manage vendor relationships and technology investments, maximizing value through enhanced automation and AI capabilities
• Engage in in-person Nextdoor events including trainings, off-sites, and volunteer days, building strong relationships and supporting the company’s mission and culture

What You’ll Bring To The Team

• Bachelor’s degree in Computer Science, Human Resources, Business Administration, or related field
• 5-8 years of hands-on experience in Workday HCM, Payroll, and system integrations, with emphasis on automation, orchestration, and AI-driven optimizations
• Strong expertise in Workday HCM Core, Payroll, and select Financials (Accounting, Expenses, Procurement)
• Proven success in automating and optimizing people and payroll processes at scale
• Experience using middleware solutions such as Workato, Boomi, or MuleSoft for integrations and orchestration
• Advanced knowledge of enterprise automation, process orchestration, and emerging AI-driven HR technologies
• Effective cross-functional collaboration with People, IT, Finance, and business teams
• Experience managing and improving people program management initiatives (onboarding, payroll operations, talent management)
• Bonus: Relevant certifications in Workday HCM, Payroll, or equivalent ERP/HCM systems
• Passion for Nextdoor’s mission to empower local communities with technology-enabled people solutions

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. Compensation may also vary by geography.

The starting salary for this role is expected to range from $200,000 to $225,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role.

We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date.

When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.