Full-Time

Senior Claims Advisor

Accident Benefits, Complex Non-CAT Claims

Confirmed live in the last 24 hours

Allstate Insurance Company

Allstate Insurance Company

10,001+ employees

Provides a range of insurance products

Financial Services

Senior

Remote in Canada

Candidates must have Ontario region experience.

Category
Insurance
Finance & Banking
Required Skills
Customer Service

You match the following Allstate Insurance Company's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Post-secondary education is preferred or equivalent
  • A minimum of 2-4 years relevant Ontario Accident Benefits experience outside the MIG
  • Completion of CIP designation or desire to pursue is preferred
  • Prior insurance experience and knowledge in injury claims, medical rehabilitation concepts, and medical terminology is preferred
  • Strong time management and organizational skills as well as the ability to work in a fast-paced environment
  • Strong critical thinking skills to identify strengths and weaknesses of claim
  • Strong written and verbal communication skills with a commitment to providing outstanding customer service
  • Ability to work independently and as part of a collaborative team environment
Responsibilities
  • Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned
  • Investigate, negotiate and settle accident benefits claims or moderate to high complexity by telephone, in person and/ or by written correspondence
  • Comply with best practices as set out in Allstate policies and procedures
  • Adhere to legislative and regulatory requirements
  • Ensure files are thoroughly documented
  • Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority
  • Set and define customer service expectations
  • Take ownership and accountability to solve customer problems
  • Maintain a caseload reflective of a Senior Claim Advisor, Accident Benefits
  • Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner
  • Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants
Desired Qualifications
  • Completion of CIP designation or desire to pursue is preferred
  • Prior insurance experience and knowledge in injury claims, medical rehabilitation concepts, and medical terminology is preferred
Allstate Insurance Company

Allstate Insurance Company

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Allstate provides a variety of insurance products, including auto, home, and life insurance, aimed at protecting individuals and families from financial risks. The company operates by selling insurance policies, which customers pay for through premiums. These premiums are then invested to generate returns for the company. Allstate distinguishes itself from competitors by offering a multi-channel distribution approach, allowing customers to purchase insurance through agents, online platforms, or partnerships with other financial services. The company's goal is to ensure customer satisfaction and reliability, as reflected in their slogan, "You're in Good Hands with Allstate," while also promoting diversity and engaging in corporate social responsibility initiatives.

Company Size

10,001+

Company Stage

IPO

Total Funding

N/A

Headquarters

Northbrook, Illinois

Founded

1931

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased adoption of telematics allows for personalized premiums and improved customer satisfaction.
  • Climate change drives demand for new insurance products covering emerging risks.
  • Growing importance of cybersecurity insurance offers a chance to tap into a rapidly expanding market.

What critics are saying

  • Texas AG lawsuit over alleged unlawful data harvesting poses legal and reputational challenges.
  • Potential financial penalties from data privacy lawsuit could affect customer trust and market position.
  • Workforce reduction plan in 2020 may lead to operational challenges and impact service quality.

What makes Allstate Insurance Company unique

  • Allstate offers a wide range of insurance products, including auto, home, and life.
  • The company uses a multi-channel distribution approach to reach diverse customer preferences.
  • Allstate is committed to inclusive diversity and corporate social responsibility initiatives.

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Benefits

Flexible Work Hours

Company News

MarketBeat
Nov 11th, 2024
Fiera Capital Corp Invests $519,000 in The Allstate Co. (NYSE:ALL)

Fiera Capital Corp invests $519,000 in The Allstate Co. (NYSE:ALL).

Defense World
Oct 1st, 2024
IMS Capital Management Makes New $232,000 Investment in The Allstate Co. (NYSE:ALL)

IMS Capital Management makes new $232,000 Investment in The Allstate Co. (NYSE:ALL).

Cyber Insider
Jan 14th, 2025
Texas AG Sues Allstate Over Alleged Unlawful Data Harvesting

Texas Attorney General Ken Paxton has filed a landmark lawsuit against Allstate Corporation and its data subsidiary, Arity, for allegedly violating the Texas Data Privacy and Security Act (TDPSA).

Defense World
Jun 2nd, 2024
Accretive Wealth Partners LLC Invests $201,000 in The Allstate Co. (NYSE:ALL)

Accretive Wealth Partners LLC invests $201,000 in The Allstate Co. (NYSE:ALL).

MarketBeat
Nov 10th, 2024
TimesSquare Capital Management LLC Invests $77.82 Million in The Allstate Co. (NYSE:ALL)

TimesSquare Capital Management LLC invests $77.82 million in The Allstate Co. (NYSE:ALL).

MarketBeat
Oct 2nd, 2024
Heritage Wealth Management Inc. Makes New $3.23 Million Investment in The Allstate Co. (NYSE:ALL)

Heritage Wealth Management Inc. makes new $3.23 million Investment in The Allstate Co. (NYSE:ALL).

The Human Capital Hub
Aug 30th, 2024
Allstate Layoffs: Examining the Impact on Insurance Employment from 2020 through Future Predictions

The insurance industry adapts to changing customer needs and market conditions, as demonstrated by Allstate Corporation's plan to lay off 3,800 workers in 2020, or 7.5% of its total workforce.

Defense World
Jul 6th, 2024
J.W. Cole Advisors Inc. Makes New $461,000 Investment in The Allstate Co. (NYSE:ALL)

J.W. Cole Advisors Inc. makes new $461,000 Investment in The Allstate Co. (NYSE:ALL).

MarketBeat
Apr 6th, 2024
International Assets Investment Management LLC Invests $148.84 Million in The Allstate Co. (NYSE:ALL)

International Assets Investment Management LLC invests $148.84 million in The Allstate Co. (NYSE:ALL).

Slater Sentinel
Mar 25th, 2024
Invera Wealth Advisors LLC Invests $1.55 Million in The Allstate Co. (NYSE:ALL)

Invera Wealth Advisors LLC invests $1.55 million in The Allstate Co. (NYSE:ALL).