Product Owner

Job Description

Purpose of the role

To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. 

Accountabilities

• Identification and analysis of business problems and client requirements that require change within the organisation.
• Development of business requirements that will address business problems and opportunities.
• Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
• Support the creation of business cases that justify investment in proposed solutions.
• Conduct feasibility studies to determine the viability of proposed solutions.
• Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
• Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
• Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Overall purpose of role

This position is for a Product Owner within the Cards Domain. The candidate will collaborate with a Scrum team as a Product Owner, liaising with business stakeholders to elicit, analyze, communicate, and validate features of new functionality. Responsibilities include maintaining the backlog, prioritizing and refining stories/features, and serving as a Subject Matter Expert with comprehensive business and functional domain knowledge.

Key Accountabilities

• Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
• Monitor key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals.
• Collaborate with cross-functional teams to ensure alignment and integration of product initiatives with broader business objectives.
• Gather and analyze feedback from customers, stakeholders, and market trends to continuously refine and enhance the product.
• Prioritize and manage the product backlog, ensuring that development work is aligned with the product strategy and business goals.
• Facilitate regular meetings and presentations to update stakeholders on product progress, challenges, and opportunities.
• Lead the product development team in defining and refining user stories, acceptance criteria, and ensuring that the team understands the requirements and goals.
• Ensure timely delivery of product features and enhancements, balancing scope, timeline, and resource constraints.
• Adhere to all Barclays, Barclaycard, Barclaycard US and Technology standards, policies and governance practices.
• Contributes to and use best practices and standards including BCUS Values & Behaviours.

Risk and Control Objective [This section is mandatory for all role profiles and must not be deleted]

All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Person Specification

• Excellent written and oral communication
• Ability to demonstrate “What-not-How” approach in whilst communicating objectives and purpose.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Experience with Agile working methodologies and the ability to drive Agile practices within the team.
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders and teams.
• Strong analytical and problem-solving skills to make data-driven decisions and address complex challenges.
• Proven ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.
• Demonstrated leadership skills with the ability to inspire and motivate teams to achieve high performance.
• Commitment to continuous learning and professional development to stay abreast of industry trends and best practices.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.

Purpose and Values

Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it.

Our Purpose is helping people achieve their ambitions in the right way. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees.

Respect

We respect and value those we work with, and the contribution that they make.

Integrity

We act fairly, ethically and openly in all we do.

Service

We put our clients and customers at the centre of what we do.

Excellence

We use our energy, skills and resources to deliver the best, sustainable results.

Stewardship

We are passionate about leaving things better than we found them.

The role is based out of Pune