JOB SUMMARY:

As part of the Trace3xpereince Program, the Network / Security Engineer Intern will combine technical aptitude, strong communication skills and creative problem solving to support our Network Engineering Team in architecting solutions for our customers. The Network SE Intern will have a chance to channel passion and enthusiasm while learning the practical application of concepts. Interns will work directly with customers and gain hands up experience and exposure into their environments. Interns in this program will receive accelerated professional development, exposure to all technical functions of an IT Consulting organization, world-class mentoring, and unique networking opportunities across the organization.  

***Position will require intern to be located by our Grand Rapids, MI office for in person training during the summer of 2025.***

WHAT YOU CAN EXPECT TO LEARN:

• Assist in eliminating barriers to provide technically accurate solutions to customers
• Assist in creating documentation to streamline solution delivery with strategic vendors
• Help in creating technically accurate bill of materials using vendor tools
• Assist in the build and maintenance of product demonstration using demo lab
• Understand customer requirements and document findings during scoping conversations
• Gain working knowledge of strategic vendor portfolio and tools
• Communicate with sales teams
• Assist with client and sales team questions regarding solutions
• Conduct technical research (online, telephone or documentation)
• Support troubleshooting system configuration conflicts

ELIGIBILITY AND PREFERRED SKILLS:

• Enrollment in the Junior or Senior year of an undergraduate or graduate degree program, at an accredited college or university
• Understands or has an interest in learning: Aruba, Juniper, Clearpass, Palo Alto Networks (PAN), Cisco, Fortinet
• Want to learn or has a security focused technical skillset, understanding of firewalls, networking concepts (subnets, protocols, routing, ACLS)
• Passion around networking and security
• Candidates should be pursuing a field of study applicable to the Solutions Engineer Internship
• Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant’s transcript
• Academic or professional/internship experience working in a professional setting is a plus
• Ability to work independently on assigned tasks and accepts direction on given assignments
• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Availability to work 40 hours per week throughout the12-week summer internship
• Ability to commute to the Trace3 Grand Rapids office (this position will require the intern to be in person)