ERP Systems Analyst

Job Summary

The ERP Analyst is responsible for leading, managing, configuring, and optimizing the organization’s Enterprise Resource Planning (ERP) system to support business operations. This role serves as the bridge between business stakeholders and the IT team, ensuring that the ERP platform is aligned with company processes and operational goals.

Key Responsibilities

• Configure ERP workflows, settings, and modules within approved standards to support business requirements.

• Partner with business analysts and stakeholders to translate approved business needs into ERP configuration, functional specifications, and testing requirements.

• Support system testing for upgrades, patches, enhancements, and customizations.

• Troubleshoot ERP issues, support root-cause analysis, and provide ERP subject-matter guidance to users and support teams.

• Develop and maintain reports, dashboards, and data extracts to support decision-making.

• Coordinate with ERP vendors on issue resolution, upgrades, and enhancements. 

• Assist with data integrity, process improvements, and system maintenance.

• Coordinate ERP administrative controls, including user access requests, role/security reviews, and segregation-of-duties alignment.

• Support ERP change intake, impact assessment, testing coordination, release readiness, and post-release validation.

• Maintain ERP configuration documentation, support procedures, and recurring issue patterns to strengthen governance and continuity.

• Help monitor ERP data quality, system exceptions, and recurring support trends to identify issues requiring business or process-owner follow-up.

• Support or lead defined workstreams within ERP implementations, enhancements, and module rollouts.

• Analyzing data to identify trends, risks, and opportunities. 

• Partner with business analysts, process owners, and stakeholders to identify ERP-enabled process improvement opportunities.

Essential Skills & Experience

• Bachelor’s degree in MIS, Computer Science or related fields or/and equivalent experience or a combination of both.

• Experience with ERP platforms such as Microsoft Business Central, SAP, Oracle

• Understanding of APIs, integrations, and system interfaces is preferred.

• Experience with testing, documentation, and support processes.

• Strong analytical, problem-solving, and communication skills.

Certifications:

• ERP-related certifications such as Microsoft Business Central, SAP or Oracle certifications are a plus.

Benefits:

• WEEKLY Pay
• Salary: $65k-$90K
• Health, Dental, Vision, and Life Insurance
• Company-paid Short and long-term disability
• Paid time off and Holidays
• Matching 401k program
• Pay for performance bonuses.
• HSA contributions
• Regular Business Hours
• Flexible work schedule

Work Environment & Physical Requirements

• Blended Office and Construction Environment

All employees, even those in traditional office positions, may be expected to visit and/or perform work on job sites, requiring flexibility to adapt to diverse environments. Office work is performed primarily in a modern office setting equipped with collaborative tools and technology. Employees will spend significant time operating personal computer equipment, with extended periods of screen time. Noise levels are generally low to moderate, with occasional interruptions from office activity or equipment. Flexibility in work arrangements may allow occasional remote work, depending on the assignment and business needs. Employees may be required to travel to various locations for meetings or project coordination. Jobsite work involves exposure to outdoor weather conditions, uneven surfaces, elevated noise levels, and various workplace hazards, including the risk of electrical shock. Adherence to strict safety protocols is essential. Interstates provides all necessary personal protective equipment (PPE), including hard hats, gloves, high-visibility gear, safety glasses, and role-specific safety gear. Interstates prioritize employee safety, offering comprehensive training and support. Reasonable accommodations may be made to support individuals with disabilities in performing essential job functions.

The preceding role description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position.  It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position. The description, duties, functions, and responsibilities are subject to change at the discretion of Interstates.