Program Manager Strategic Partnerships

What You Will Be Doing

In this role, you willbe part of the Strategy & Strategic Partnership team at ChargePoint owning all implementation aspects of strategic partner engagements in the European market. Your responsibility encompasses electric vehicle supply equipment (EVSE) and infrastructure with a particular focus on the software and systems that underpin our solution offerings.

• You will be responsible for actively driving and managing the programs and workstreams that have been agreed upon with the partners. 
• You will be able to partner on defining a scope of work that can be successfully implemented with the responsible sales lead and Solutions Engineering.
• You will also be responsible for defining a tangible milestone plan and drive progress with the partner, monitoring and securing timely delivery of defined deliverables according to a pre-agreed timeline.
• You will be able to identify issues and potential program blockers as far in advance as possible and be able to propose pathways to mitigating those risks
• You will interact on various levels with the partner according to a clear and agreed communication/cooperation model that identifies all relevant formal interaction channels.
• You will closely work cross functionally  to be able to assume responsibility for the Day 1 delivery phase and proactively manage a proper handoff of the SOW etc from the Day 0 responsible.
• You will also closely work together with colleagues in other departments who are responsible for the delivery of various elements of the program. It is noted that this is a management task without the hierarchical power of those colleagues.
• You will participate in the QBR’s with the partner and present progress and performance against given KPIs.

The applicant must be a critical thinker, self-motivated, and able to effectively manage projects in an organised and well-documented way. The applicant should be able to manage in a stressful environment under high time pressure. Finally, the applicant should be cost conscious.

Travel requirement: up to 50% travel within Europe.

Core responsibilities 

• Maintain deep technical and business knowledge of our EV ecosystem and the technical capabilities of ChargePoint therein.
• Develop and deliver technical proposals/solutions to partners in close cooperation with the various departments within CP to fulfil the agreed SOW.
• Take full responsibility of the delivery of those solutions within the agreed timelines and communicate about progress internally as well as externally.
• Responsible for identifying technical issues that may affect partner satisfaction and proactively working to resolve such issues

Requirements

• 12+ years of combined experience in a systems engineering, program or project management or technical consulting capacity
• EV charging backend, Telematics or Energy Management experience beneficial
• Excellent oral and written communication skills, fluent English, German highly beneficial 
• Excellent planning and documentation skills
• You must be able to think in opportunities rather than risks
• Excellent co-working skills, and team player.
• Strong customer facing and relationship building skills
• Travel requirement: up to 50% travel within Europe.
• Bachelors or Masters degree in Engineering, Science, or equivalent preferred 

Location

Netherlands, UK, Austria, Germany or France.

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