President – Remote
Posted on 2/10/2024
BigCommerce

1,001-5,000 employees

Open SaaS ecommerce platform for online businesses
Company Overview
BigCommerce, a top-tier Open SaaS ecommerce platform, offers an optimal blend of enterprise-level functionality, customization, and performance, all while maintaining user-friendly simplicity. Their unique Open SaaS solution combines the benefits of SaaS and API-enabled flexibility, providing the necessary tools and integrations for swift customization, scalability to meet the global shift to online purchasing, and agility to secure and expand sales. With a proven track record of significantly reducing total cost of ownership (TCO) for leading brands, and a global presence across 150 countries, BigCommerce stands as a strong industry leader in the ecommerce sector.
Consumer Software

Company Stage

N/A

Total Funding

$219.2M

Founded

2009

Headquarters

Austin, Texas

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

4%

2 year growth

10%
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Segment
Marketing
Customer Service
CategoriesNew
Sales & Account Management
Requirements
  • Experience as President, CRO, COO, CSO, or CMO of an enterprise software company or leading global digital agency specializing in ecommerce
  • Track record of building and/or running an enterprise business of $500m+ in revenue
  • Expertise in go-to-market (sales, marketing, service) best practices
  • Strong cross-functional leadership within executive teams
  • Management consulting background is a positive
  • B2C and/or B2B ecommerce experience
  • Strong technical and product acumen
  • Non-US, international leadership experience
  • Obsession with customer success and focus on delivering for the customer
  • Exemplar of company values
Responsibilities
  • Set, communicate, manage, and achieve global and regional financial targets
  • Oversee and build world-class, enterprise-focused capabilities in marketing, sales, and customer service
  • Maximize customer success and drive industry-leading retention and net revenue retention
  • Outline company-wide strategic requirements for SMB, mid-market, and enterprise segment leadership
  • Manage and grow regional business units in the Americas, EMEA, and APAC
  • Build the industry’s leading partner program for digital agencies, systems integrators, and developers
  • Play an active role in the industry, including leading key sales wins and speaking at important industry events
  • Recruit, coach, motivate, and grow outstanding team members in all functions
  • Partner closely and effectively with peers on the Senior Leadership Team
  • Engage and inspire employees across the company in all functions
Desired Qualifications
  • Highly strategic and an adept problem solver
  • Extraverted leader who thrives in public and internal communications, sales, events, partnership, and 1:1 settings