Full-Time

Life Underwriting Manager

Confirmed live in the last 24 hours

Northwestern Mutual

Northwestern Mutual

10,001+ employees

Provides financial security services, and wealth management

Compensation Overview

$92.8k - $172.3k/yr

Senior, Expert

Company Historically Provides H1B Sponsorship

Wisconsin, USA

Candidates must be based in Wisconsin.

Category
Insurance
Finance & Banking
Required Skills
Customer Service
Requirements
  • Bachelor's degree and/or an equivalent combination of education or progressively responsible work experience.
  • Experience may include people management experience, Lead Underwriter Consultant, and training development of underwriters at all levels resulting in performance improvements.
  • Previous life underwriting experience preferred.
  • Track record of obtaining results.
  • Demonstrated skills in relationship building, planning and directing work, decision-making, communication, and change management.
  • Strong project management skills with the ability to lead or manage departmental projects or process improvement initiatives.
  • Strong interest in people development with competence in staff selection, assignment, training, development, motivation, and recognition.
  • Superior communication skills with the proven ability to build trusted relationships and successfully negotiate issues with the field, policy owners, and employees.
  • A minimum of seven years of operational experience is preferred.
Responsibilities
  • Plan, direct, and coordinate the activities of an Underwriting unit - maintaining departmental service standards and objectives with favorable mortality experience and persistence at the lowest possible net cost.
  • Supervise and direct the work activities and risk analysis of underwriters.
  • Perform all aspects of performance management and career development through goal setting, ongoing assessment, and coaching.
  • Responsible for the development of underwriters through the referral process, individual instruction, case audits, and classroom instruction.
  • Coordinate and implement new underwriting guidelines, practices, and procedures.
  • Participate, coordinate or independently lead complex projects to include major system and process improvement initiatives in the Underwriting Department.
  • Provide leadership to all aspects of these systems and process improvements including workflow, process changes and systems development initiatives.
  • Act as a liaison to other insurance operations departments when implementing initiatives.
  • Execute change management and communication plans.
  • Develop, implement, and monitor customer service standards for the Field Force.
  • Initiate communication to address and resolve technical problems with field management.
  • Recommend and implement improved service strategies/standards to address work efficiencies.
  • Coordinate designs, and deliver field visitations programs and videoconference to improve Home Office/Field relationships and to communicate New Business practices and changes.
  • Manage the budget for respective unit.
  • Respond to complex/sensitive customer service complaints and questions in compliance with the National Association of Insurance Commission guidelines.
Desired Qualifications
  • Previous life underwriting experience preferred.
  • A minimum of seven years of operational experience is preferred.

Northwestern Mutual offers personalized financial planning, life insurance, and investment services, leveraging leading-edge technology to manage over $125 billion in client assets for more than 4.5 million clients.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Milwaukee, Wisconsin

Founded

1856

Simplify Jobs

Simplify's Take

What believers are saying

  • The aging population increases demand for retirement planning and long-term care solutions.
  • Partnerships with tech firms enhance Northwestern Mutual's data analytics capabilities.
  • Digital transformation in insurance leads to more personalized customer experiences.

What critics are saying

  • Fintech platforms like Carefull challenge traditional financial advisory services.
  • Internal competition may arise from Wellthi's focus on the Black community.
  • Customer dissatisfaction may grow due to increased retirement age expectations.

What makes Northwestern Mutual unique

  • Northwestern Mutual maintains the highest financial strength ratings in the industry.
  • The company launched 'The Great Realization' campaign to refocus customer priorities.
  • Northwestern Mutual offers a unique Long-Term Advantage product with life insurance benefits.

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Benefits

Growing your Career

Compensation & Time Off

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Health Savings Account

Wellness programs & resources

401(k) plan and cash balance contributions

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