Under the direction of the Escrow Operations Manager, assists in the closing of real estate transactions.
As an Escrow Officer, You Will
- Receipts and reviews purchase agreements, contracts, assignments.
- Provides updates to Realtors, lenders and purchasers on the status of receiving title commitments/preliminary reports and loan approval/instructions form the lender.
- Reviews title commitments/preliminary reports, relays curative requirements to parties involved and assists as necessary.
- Coordinates closing dates with clients, their customers, and lenders.
- Reviews closing instructions and documents from lender and prepares HUD settlement statements accordingly.
- Advises clients and customers on title policy options.
- Obtains signatures for closing transactions with brief explanation of all documents executed by the Buyer/Borrower and Seller; facilitates the answer of all questions from clients.
- Reviews escrow accounting reports to resolve any outstanding checks and open file balances.
- Reviews and ensures that the work done by the Escrow Assistant/Processor is in compliance with generally accepted practices. Where deficiencies are identified, notifies the branch manager of need for coaching and or performance counseling.
- Assists in marketing new business and promoting better service to clients and their customers.
- Acts an effective team member by helping develop other staff members, providing assistance to other staff members as needed and encouraging others to perform at peak levels.
- Complies with the company’s Company Employee handbook and minimum quality and production standards established for position. Performs other duties as assigned.
We’re Looking For A Teammate That Has
- Must have a High School Diploma or equivalent. College degree preferred.
- Must have 5 years experience in the title & escrow insurance industry with at least 2 years experience as an escrow assistant/processor.
- Must be proficient with Qualia or similar systems software and MS Office.
- Must have effective communication, presentation and organization skills.
- Must have knowledge of abstracting and minor examination.
- Resident License may be required for regulatory compliance with transaction functions.
- Notary Public is required.
- Experienced with standard concepts, practices, and procedures within the escrow/title industry field.
- Sound proficiency and knowledge of MS Office (Word, Outlook, Excel, etc.)
- Exceptional client and customer service skills.
- Strong organizational, listening, verbal, and written communication skills.
- Ability to effectively present information and respond to questions from managers, clients, and customers.
- Ability to professionally communicate both internally and externally with individuals at all levels of an organization.
- Exceptional organizational, prioritization, and multi-tasking skills.
- Ability to work both independently and in a team setting; flexible, adaptable, and thrives in a fast-paced, changing environment.
- High degree of discretion dealing with confidential information.
- Skilled in being a self-motivating, analytical, and proactive team player.
We Offer The Following Benefits and Perks
- Full PPO medical and dental Insurance at no cost to employees and additional coverage for dependents.
- Vision insurance and short-term disability.
- 401K Plan with matching.
- Flexible PTO policy.
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