Full-Time

Client Manager

Confirmed live in the last 24 hours

Buyers Edge Platform

Buyers Edge Platform

201-500 employees

Food & Agriculture
Data & Analytics

Junior, Mid

No H1B Sponsorship

Groton, CT, USA

This position is based out of our New London, CT office on a hybrid basis.

Category
Customer Success Management
Sales & Account Management
Required Skills
Salesforce
Data Analysis
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides

You match the following Buyers Edge Platform's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 4-year Bachelors’ degree or relevant experience required
  • Efficient, detail oriented, and well organized
  • Excellent computer skills, including expertise with MS Excel and PowerPoint
  • Able to organize and manage sales information
  • Ability to learn new technologies quickly
  • Workflow status and management
  • Perform initial data analyses and comparisons
  • Have strong communication and relationship management skills
  • Excel in explaining complex information in ways that are easy to understand
  • Want to be part of a small team that’s motivated by helping others and serving the best interests of our customers
  • Like to work hard and have a thirst for knowledge with a 'do what it takes' attitude
  • Crave an environment where you can develop professionally and personally
Responsibilities
  • Manage period bids for customers
  • Processing information requests from customers
  • Coordinate and present webinars for potential and existing customers
  • Perform sales analysis
  • Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact within InsideTrack
  • Conduct on-going meetings and calls to communicate frequently with customers on updates, information, concerns and opportunities
  • Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution
  • Identify opportunities for potential up sell of Platform services
  • Organize and conduct on-boarding of customers. See through the initial introduction until customer is completely set up within the system
  • Manage upwards of 30-40 customer accounts on ongoing basis
  • Track follow up for any customer involved meetings and keep internal systems and databases up-to-date with customer information
  • Market new programs and services to customers
  • Must be comfortable being the point person for customer and internal departments
  • Procure, organize, and disperse data
  • Have full understanding of InsideTrack interaction with Platform brands
  • Be available to travel to visit clients face to face
  • Track all client activity and opportunities in Salesforce
Desired Qualifications
  • Food service industry experience a plus
  • Past experience related to customer service or project management helpful

Company Stage

Growth Equity (Venture Capital)

Total Funding

$413.4M

Headquarters

Waltham, Massachusetts

Founded

2018

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Parsly enhances AI capabilities for cost savings in foodservice.
  • $425M equity investment supports rapid expansion and technological advancements.
  • Strategic European acquisitions strengthen Buyers Edge Platform's market position.

What critics are saying

  • Intense competition in Europe challenges Buyers Edge Platform's expansion strategy.
  • Integration of multiple acquisitions may lead to operational inefficiencies.
  • Rapid expansion exposes the company to varying regulatory compliance challenges.

What makes Buyers Edge Platform unique

  • Buyers Edge Platform leverages AI-driven analytics for efficient supply chain management.
  • The company is creating the largest Digital Procurement Network in Europe.
  • Buyers Edge Platform offers comprehensive support and consultancy services across diverse sectors.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match