Full-Time
Post Response Clinician
Jail Diversion Program
Advocates
1,001-5,000 employees
Nonprofit providing family care and autism
Compensation Overview
$64k - $69k/yr
Whitinsville, Northbridge, MA, USA
In Person
Travel throughout the Blackstone Valley is required.
Master's
 Medical, Clinical & Veterinary (1) |
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- A Master's degree in social work, human services, or a health care-related field, with at least one year of experience working with individuals in a crisis or community-based support setting.
- Ability to develop and maintain satisfactory working relationships with participants and community providers.
- Ability to function in team and independent work environments.
- Adherence to professional ethics.
- Ability to communicate effectively verbally and in writing.
- Basic computer skills.
- Ability to read and speak English.
- A valid driver's license and access to an operational and insured vehicle.
- Ability to perform each essential duty satisfactorily.
- Provide program participants with crisis and interim counseling, psychoeducation, care coordination and case management, advocacy, occasional transportation, and other necessary support services.
- Demonstrate cognitive and affective flexibility to meet the unique needs of each participant.
- Deliver care and support in alignment with The Advocates Way and uphold its core values in all interactions.
- Promote a strengths-based, client-driven approach by empowering participants in conflict resolution and informed decision-making.
- Use evidence-based practices to complete required assessments, provide risk and interim counseling, and support care coordination.
- Identify appropriate internal and external support services and facilitate supported referrals to community resources as needed.
- Develop, implement, and maintain person-centered treatment plans; meet regularly with assigned participants to monitor, evaluate, and document progress in accordance with program requirements.
- Conduct initial intake meetings and assess participant needs to inform service planning and resource development.
- Facilitate timely referrals to appropriate levels of care or external providers in collaboration with the clinical team.
- Ensure prompt connection to emergency services or crisis intervention resources when required.
- Collaborate with the Post Response Supervisor and designated clinical staff to interpret assessment results, reassess service needs, and identify appropriate community-based supports aligned with participant goals.
- Work with supervisory and program staff to evaluate program effectiveness, identify areas for improvement, and adjust workflows and caseloads as needed.
- Coordinate communication with partner agencies and multidisciplinary providers, including clinical staff, probation officers, and other stakeholders.
- Establish and maintain professional, collaborative relationships with internal team members and external partners, including Co-Response and law enforcement agencies when appropriate.
- Accurately document participant interactions, services, and progress toward treatment goals in accordance with program standards.
- Maintain up-to-date records, including data, notes, and required documentation, using electronic health record systems and other tools; participate in regular case reviews with supervisory staff.
- Complete documentation, including notes, updates, and assessments, within established timeframes and in accordance with agency, funder, and regulatory requirements.
- Provide transportation to participants when clinically appropriate, approved by supervisory staff, and in accordance with agency transportation policies.
- Maintain appropriate professional boundaries with participants, staff, and community partners.
- Participate in supervision, staff meetings, multidisciplinary team meetings, and other relevant forums.
- Complete required trainings and maintain current certifications.
- Maintain working knowledge of managed care and health insurance systems and share relevant information and resources with staff and providers.
- Remain attentive and engaged throughout scheduled shifts to ensure participant safety and service quality.
- Uphold The Advocates Way and ensure participants are treated with dignity and respect in accordance with the agency's Human Rights policy.
- Perform all duties in compliance with agency policies, procedures, and performance standards.
- Travel throughout the Blackstone Valley.
- Demonstrated understanding of and competence in serving culturally diverse populations.
Advocates is a nonprofit organization that provides care programs and partners with community groups to support people with disabilities, mental health needs, and family caregivers. It operates through programs like Adult Family Care, which places individuals in family-like settings, and group homes for people with autism, all funded by donations, grants, and fundraising events such as its annual gala. The organization works with community partners to expand its services and reach a wider audience. Its leadership guides a mission to offer compassionate care and practical solutions to improve people’s lives. The main goal is to help clients live meaningful, supported lives by connecting them with appropriate care options and supportive networks.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Framingham, Massachusetts
Founded
1975
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Simplify's Take
What believers are saying
- MolinaCares granted $75,000 in June 2026 to expand the Friendship Project.
- The July 1, 2026 Marshall succession preserves leadership continuity after Gould's 40-year tenure.
- Headquarters moving to Marlborough expands recruiting reach and signals continued post-merger growth.
What critics are saying
- FY24 revenue relied 68% on Medicaid, MassHealth, and state departments; reimbursement cuts hit fast.
- Integrating HMEA and Family Continuity risks service disruption, duplicated systems, and margin pressure through 2026.
- A funding shock or contract loss would threaten residential programs and could force painful program closures.
What makes Advocates unique
- Advocates serves 40,000-plus people across Massachusetts and Rhode Island with full-continuum services.
- The 2024 merger with Family Continuity and HMEA nearly doubled Advocates' scale.
- Regina Marshall's 2015-2026 operational track record gives continuity after Diane Gould's retirement.
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Benefits
Flexible Work Hours
Professional Development Budget
Company News
Leadership change: Advocates CEO Diane Gould to retire; COO Regina Marshall named her successor. You are here: Dear Guardians and Families, On behalf of the Board of Directors of Advocates, I am writing to share that after 40 years of extraordinary leadership and service, Diane Gould will retire as Chief Executive Officer effective June 30, 2026. Known for her humility and quiet strength, Diane listens deeply, leads with empathy, and always places the people Autismresourcecentral serve at the center of every decision. Guided by these values, Diane has overseen a period of remarkable growth, recently leading mergers that nearly doubled its size and strengthened Advocates' position as one of Massachusetts' largest and most trusted human services providers. Diane's dedication to the individuals, families, and communities Autismresourcecentral serve has helped shape its organization into the strong, compassionate, and mission-driven organization it is today. As Autismresourcecentral honor this important milestone, Autismresourcecentral also want to assure you that the organization is well-positioned for the future. A thoughtful transition process has been underway, and new leadership is in place to ensure continuity, stability, and continued excellence in the care and services provided to the people and families Autismresourcecentral support. The Board of Directors is pleased to announce that Regina Marshall will become the next President & CEO of Advocates on July 1, 2026. Regina brings exceptional vision and experience, a deep understanding of its mission, and strong connections to the communities Autismresourcecentral serve. She embodies the shared values that guide all of Autismresourcecentral at Advocates - humility, inclusion, collaboration, and an unwavering focus on the people at the heart of its work. Regina joined Advocates in 2015 as senior vice president for administrative operations after working in a senior role at the state's Executive Office of Health and Human Services and as director of the Massachusetts Mental Health Center. She a member of the Massachusetts Permanent Commission on the Status of Persons with Disabilities and a past Black Excellence on the Hill honoree, awarded by the Black & Latino Legislative Caucus. Since 2021, Regina has served as Chief Operating Officer of Advocates, overseeing the operations of its many clinical, therapeutic, and residential programs. As COO, she has spearheaded transformative initiatives to strengthen service delivery and led the development and implementation of the agency's strategic plan, with a strong focus on innovation, accountability, and improving care outcomes. Above all, Regina is committed to ensuring the agency's services remain person-centered and anchored in the voice and choice of individuals and families served. Autismresourcecentral deeply honor the trust you place in Autismresourcecentral to care for and support your loved ones. That commitment is constant and enduring. Its leadership team and dedicated staff will continue to deliver the same compassionate, dependable, and person-centered services you have come to expect from Advocates. This leadership transition strengthens and sustains its work, ensuring its programs and services remain vibrant, responsive, and focused on each individual's needs. In the coming months, you will have opportunities to meet Regina, learn more about her vision, and ask questions as Autismresourcecentral begin this new chapter together. Thank you for your trust and partnership. Autismresourcecentral is honored to walk alongside you and your loved ones. Sincerely, Yarca P Kemp Jessica P. Kemp, M.Ed. Chair, Board of Directors
Advocates celebrates $75,000 grant from The MolinaCares Accord to expand the Friendship Project. * Jun 2, 2026 Updated 5 hrs ago Molina Healthcare ("Molina"), in collaboration with The MolinaCares Accord ("MolinaCares"), awarded a $75,000 grant to Advocates,a human services nonprofit, to support the expansion of its Friendship Project. The program combats loneliness and social isolation among adults living with mental health challenges and disabilities. Research shows that individuals with serious mental illness experience loneliness at a rate 2.3 times greater than the general population, contributing to poorer health outcomes and increased emergency healthcare utilization. The Friendship Project connects adults with trained volunteers who provide companionship, emotional support, and practical assistance through regular visits, phone calls, outings, and other connections. Funding will support efforts to increase volunteer recruitment and community partnerships, as well as program coordination. "Loneliness and social isolation can have a profound impact on both mental and physical health," said Jeff Keilson, senior vice president of innovation and partnerships of Advocates. "We are deeply grateful to Molina and MolinaCares for investing in programs that create meaningful human connection and improve quality of life for people in our communities." Studies show perceived emotional support reduces the risk of common mental health disorders and severe mental health crises. The Friendship Project also provides a physical and mental respite for 24/7 caregivers who often experience stress from the demands of around-the-clock care. "Molina and MolinaCares are proud to support a program that addresses mental health, a key factor in overall wellness," said Bill Graham, plan president of Molina Healthcare. "This grant reflects a commitment to evidence-based solutions for traditionally underserved populations." About Advocates. Advocates partners with people navigating life challenges to support growth, learning, and connections to the community. Advocates, which serves more than 40,000 children, teens, adults, and families annually, provides a full continuum of culturally responsive services for individuals facing mental health challenges, developmental disabilities, autism, brain injuries, and other life challenges throughout Eastern and Central Massachusetts and in Rhode Island. About The MolinaCares Accord. Established by Molina Healthcare, Inc., The MolinaCares Accord oversees a community investment platform created to improve the health and well-being of disadvantaged populations by funding meaningful, measurable, and innovative programs and solutions that improve health, life, and living in local communities. The MolinaCares Accord funds such measures through The Molina Healthcare Charitable Foundation, a 501(c)(3) established in 2020 by Molina Healthcare, Inc. About Molina Healthcare. Senior Whole Health, LLC, dba Molina Healthcare provides government-funded, quality health care under the Senior Care Options (SCO) and One Care programs serving dual eligibles enrolled in Medicare and MassHealth. Senior Whole Health is a wholly-owned subsidiary of Molina Healthcare, Inc., a Fortune 500 company that provides managed health care services under the Medicaid and Medicare programs, and through state insurance marketplaces. For more information, visit MolinaHealthcare.com.