Lead Audio Visual Technician

Company Overview

We are partnering with a premier custom integrator known for delivering high-end residential and marine automation systems. With a global footprint and a reputation for excellence, this integrator blends cutting-edge technology with world-class design to create tailored solutions for some of the most discerning clients in the world. They uphold consistent, world-class standards across all their locations—domestically and abroad.

Why Join Us?

This is more than a job—it’s a lifestyle and a community. If you’re a lead technician with a strong work ethic and a passion for learning, you’ll thrive here. You'll benefit from:

• Apprenticeship Program: Each Lead Tech is paired with an apprentice, allowing you to mentor the next generation while focusing on the work you love.
• Elite Team Environment: Work alongside top-tier engineers, designers, and programmers—some of the best in the business.
• Global Projects & Prestige: From Colorado estates to German yachts, you’ll contribute to iconic, high-end systems with an unmatched level of craftsmanship.
• Leadership That Cares: Leadership is hands-on, engaged, and deeply committed to staff development and company culture.
• Innovation on Display: A new state-of-the-art facility with an immersive demo showroom and dedicated training space is currently under construction—designed to wow clients and support the tech team’s ongoing growth.

Position Overview

We’re seeking a Tech III Lead Technician to lead onsite execution for high-end AV, lighting, and automation systems. You’ll be the onsite point person responsible for installing, commissioning, and leading apprentices on complex residential technology projects. The ideal candidate has hands-on experience and thrives in environments where communication, accountability, and follow-through are just as important as technical skills.

Responsibilities

• Lead onsite installation and commissioning of AV, automation, and lighting systems
• Collaborate with internal teams (PMs, sales, design, and global engineering) for seamless project delivery
• Serve as a mentor and leader to a dedicated apprentice technician
• Interface with high-end clients and luxury builders to ensure an exceptional experience
• Coordinate with global teams for programming, design, and advanced support
• Understand and implement networking basics (IP addressing, reservations, static IPs)
• Interpret and work from engineered drawings and schematics
• Work hands-on with systems including Crestron Home, Control4, Savant, Lutron, and Vantage
• Ensure quality, consistency, and brand-level execution across all installations

Qualifications

• 5+ years as a lead technician, but aptitude and attitude matter more than years
• Experience with AV rack installation, wiring, and system commissioning
• Working knowledge of at least one major automation system (Crestron, Control4, Savant, Lutron, or Vantage)
• Ability and willingness to travel 50% to Coeur d'alene, Idaho
• Familiarity with basic networking concepts and willingness to learn more
• Strong leadership, mentorship, and communication skills
• Proactive, solutions-oriented approach—someone who picks up the phone instead of waiting for a text reply
• Willingness to adapt and continuously learn; coachable and accountable
• Must be comfortable working in a fast-paced, high-expectation, luxury environment
• Valid driver’s license and clean driving record required

Benefits

• Competitive salary with overtime eligibility
• Full suite of health, dental, and vision insurance
• Company-provided van (commuting permitted depending on location)
• Paid time off and holidays
• Simple IRA with company match
• Temporary employee housing available for relocation transition
• Relocation assistance for the right candidate
• Exciting opportunities for travel (including work on superyachts or projects across the U.S. and Europe)