Full-Time

Employee Benefits Senior Account Manager

Confirmed live in the last 24 hours

HUB

HUB

5,001-10,000 employees

Data & Analytics
Consulting
Consumer Software

Senior

Downers Grove, IL, USA

Required travel of up to 25%.

Category
Customer Success Management
Sales & Account Management
Required Skills
Data Analysis
Excel/Numbers/Sheets

You match the following HUB's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s degree required (4-year degree)
  • 3-5 years of related experience working as an Account Manager or Account Representative in the employee benefit arena (equivalent combination of education and experience is acceptable)
  • Knowledge of self-funding plans
  • Client facing experience
  • L&H License required
  • Experience with Agency Management systems preferred
  • Proficiency using MS Excel
Responsibilities
  • Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs
  • Collaborates on delivering multi-year strategic plan
  • Manages projects in concert with the client including, but not limited to, all vendor implementation
  • Provides benchmarking reports to client (annually, quarterly, or monthly)
  • Manages claims and coverage issue resolution for clients’ employees when elevated from HR
  • Provides assistance with clients’ billing and eligibility audits, and on occasion may conduct these audits for clients independently if not handled or escalated by Account Administrator
  • Advises and guides clients in compliance matters and sends monthly reports to client as needed
  • Facilitates preparation of open enrollment (OE) packets including SBCs and disclosure notices, when not completed by Account Administrator
  • Creates employee benefit booklets, when not completed by Account Administrator
  • If there is no Account Executive on the team, develops open enrollment presentations and conducts benefits webinars and/or records Brainshark presentations for employees and HR Managers
  • Orders supplies from carriers, and reviews for accuracy
  • Manages new carrier, plan or vendor implementation including benefits administration system build-out and project management
  • Installs and regularly updates client specific data in BenefitPoint
  • Performs contract review and facilitates preparation of SPD Wraps, Cafeteria and POP Plan documents
  • Facilitates 5500 preparation
  • Prepares master group files, client contact sheet, and maintains carrier files
  • Handles Renewal Prep
  • Assists in the RFP process as needed, such as proposal development including preparing census, entering and updating pivotal information as needed, on-line quoting, and marketing a group when requested
  • Provide mentorship with Account Administrator/Assistant Plan Analyst were applicable
  • Coordinates client contact changes with Producer/Account Executive
  • Organizes client meetings with other team members
  • Makes sure the client is aware of the resources that HUB offers
  • Attends industry related continuing education training and courses
  • Must follow HUB Broker Standards
Desired Qualifications
  • Experience with Agency Management systems preferred

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • Hub's expansion in New Mexico boosts its regional presence and service capabilities.
  • Acquisitions like Woods Insurance enhance Hub's employee benefits and specialty practices.
  • The growing demand for cyber insurance presents new opportunities for Hub's growth.

What critics are saying

  • Rapid acquisitions may lead to integration challenges and operational inefficiencies.
  • Competition from private equity-backed brokers like Alkeme could result in talent drain.
  • Sector-specific risks in construction and oil & gas may impact Hub's financial stability.

What makes HUB unique

  • Hub International's strategic acquisitions enhance its commercial and personal insurance offerings.
  • The company focuses on expanding into niche markets like construction and oil & gas.
  • Hub leverages regional expertise through acquisitions to strengthen its market position.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Flexible Work Hours

Professional Development Budget

Conference Attendance Budget

Unlimited Paid Time Off

Mental Health Support

Wellness Program

Phone/Internet Stipend

Home Office Stipend