Full-Time
Employee Experience and Workplace Coordinator
HR, Employee Experience
Posted on 9/29/2025
Ubisoft
10,001+ employees
Global video game developer and publisher
No salary listed
Newcastle upon Tyne, UK
In Person
 People & HR (2) |
|---|
| , |
- GCSE English and Maths at grade C or equivalent
- Experience in an office support role or similar
- Strong interpersonal and communication skills
- Customer service / employee experience centric
- Attention to detail, organisation skills and confidentiality are essential
- Ability to manage competing priorities in a fast-paced working environment
- Experience of VoIP solutions, ideally Teams
- Ability to prioritise workload and communicate to stakeholders
- Must be able to work on own initiative and be driven towards continuous improvement.
- Manage the facilities and day to day running of the office
- Welcome our visitors and provide an excellent experience for people passing through as an ambassador for Ubisoft CRC
- Maintain supplies of food, beverages and other staples by monitoring stock and co-ordinating deliveries
- Look after our DSE requirements and support any desk moves
- Manage the relationship with our suppliers, landlord and partners to ensure the office is a great place to work, including cleaning contracts and security, and keep our suppliers to their promises, highlighting any issues where relevant.
- Manage the office space ensuring it is clean, tidy and reported issues are dealt with quickly
- Look after our visitors and their needs from food to ordering taxis and organising hotel stays
- Manage and maintain records of expenditure in all areas, producing reports as required and working with our Finance team
- Organise travel requirements for our Newcastle based employees
- Monitor and support Health and safety within the office and discuss any incidents or concerns with the Senior HR Manager
- Consistently look for ways to improve the employee experience, reduce costs or improve efficiencies
- Work with the HR team and wider management team to organise events and employee experience activities, expect to lead the planning
- Coordinate and communicate relevant employee benefits (e.g. you can get a massage in the office every Tuesday and Wednesday!)
- Maintain easy to use reference guides on Workplace processes so the team can support when you’re not here (we don’t mind you taking some time off)
- Make sure the incoming and outgoing post is taken care of.
Ubisoft is a global developer and publisher of interactive entertainment, creating, marketing, and selling video games for consoles, PCs, and mobile devices. Its products run as traditional paid games, in-game purchases, and subscription services, and are supported by major franchises such as Assassin’s Creed, Far Cry, and Rainbow Six. Games are built to run across platforms with optional in-game purchases and ongoing services, and Ubisoft also develops its own tech, like Ubisoft Scalar, to streamline game development and enhance player experiences. The company differentiates itself through its large portfolio of enduring franchises, its in-house technology investments, and its active support for esports, community building, accessibility, and inclusion. Ubisoft’s goal is to deliver engaging interactive experiences at scale, grow its global gaming ecosystem, and maintain leadership in game development and publishing while expanding services and accessibility for a wide audience.
Company Size
10,001+
Company Stage
IPO
Headquarters
Montreuil, France
Founded
1986
Simplify's Take
What believers are saying
- €500 million cumulative cost reductions since 2022 improve margins and fund high-potential franchises.
- Barclays' 5.45% stake signals institutional confidence in turnaround and potential strategic partnerships.
- Cloud streaming rights for Call of Duty upon Microsoft-Activision deal completion unlock subscription revenue.
What critics are saying
- Tencent's €1.16B investment erodes Guillemot family control through co-CEO structure by June 2026.
- Cancelled Tom Clancy titles and Red Storm layoffs eliminate 20-30% of franchise revenue within 12 months.
- Just Dance+ price increases drive 40% subscriber churn, destroying recurring revenue stream by Q4 2026.
What makes Ubisoft unique
- Iconic franchises like Assassin's Creed, Far Cry, and Rainbow Six command loyal global audiences.
- Tencent partnership and Vantage Studios structure accelerates Asian market expansion and franchise development.
- Creative Houses model with industry veterans addresses mobile gaming's $80 billion market opportunity.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Flexible Work Hours
Company News
Ubisoft has laid off 105 workers from Red Storm Entertainment, redirecting remaining staff away from game development to support roles on the Snowdrop engine, IT and customer relations. The cuts were confirmed by a source at Ubisoft to GamesIndustry.biz. Founded in 1996 and acquired by Ubisoft in 2000, Red Storm previously developed Tom Clancy's Rainbow Six and Ghost Recon titles. The studio's recent projects, including a Splinter Cell VR game and The Division Heartland, were both cancelled. The layoffs form part of Ubisoft's €200 million savings plan announced in January alongside a major restructuring. The publisher has cancelled six games, including a Prince of Persia: The Sands of Time remake, and implemented voluntary redundancy initiatives across its studios following poor performance of recent titles.
Ubisoft has appointed new leadership to advance its Creative Houses operating model as part of its ongoing transformation. Julien Bares will join as General Manager of Creative Houses 3 and 5, overseeing high-intensity live experiences and casual mobile games respectively. Thomas Andrén has been named General Manager of the Creative Network, which will provide production and creative expertise supporting the Creative Houses. The new structure organises teams into five Creative Houses aligned around brands sharing similar player experiences. Bares, who previously served as Head of Development at Tencent Games Global, brings over 25 years of industry experience and will start on 23 March. Andrén, formerly at Massive Entertainment, will assume his role on 1 April whilst serving as interim Managing Director at Massive Entertainment.
Beyond Good & Evil 2 creative director Fawzi Mesmar has confirmed the long-in-development game remains unaffected by Ubisoft's recent reorganisation, which resulted in project cancellations, studio closures and layoffs, including 200 proposed job cuts at the Paris headquarters. Writing on LinkedIn, Mesmar said his team and the project were unaffected by changes that saw Ubisoft split into five "Creative Houses". Beyond Good & Evil 2 was placed in Creative House 4, focused on narrative-driven and fantasy franchises alongside Anno, Rayman and Prince of Persia. The game, which began development in 2007, was re-announced in 2017 with ambitious features including space flight and multiple solar systems. Mesmar expressed sadness over cancelled projects affecting colleagues but said the team remains "committed and focused on delivering a remarkable game".
Ubisoft has increased subscription prices for Just Dance+, the three-year-old service for its 17-year-old franchise, weeks after cancelling six games and announcing a voluntary redundancy programme. One-month passes now cost $4.99, up from $3.99, whilst annual subscriptions rise to $29.99 from $24.99. The company attributed the price increase to evolving music licensing agreements, stating these conditions "directly affect what we can keep, renew, or add to the catalogue". Ubisoft said adjustments were necessary to ensure the service's long-term growth. The decision follows recent studio closures and the reported delay of an unannounced Assassin's Creed: Black Flag remake. Ubisoft has also committed to implementing "player-facing Generative AI" despite ongoing restructuring challenges.
Ubisoft is seeking to eliminate 200 positions at its Paris headquarters through a Rupture Conventionnelle Collective, a French voluntary mutual termination agreement that enables job cuts without standard redundancies. The move affects nearly 20% of the roughly 1,100 employees at the Paris offices. The agreement requires collective negotiation with employee representatives and validation by French authorities. It includes specific commitments on maximum job cuts, support for displaced workers and termination pay. However, questions remain about what happens if insufficient employees volunteer. A similar programme at Ubisoft Massive recently failed to attract enough volunteers, forcing the company to impose conventional layoffs affecting 55 positions before closing Ubisoft Stockholm entirely. The proposal follows last week's restructuring announcement, which included game cancellations, delays and warnings of selective studio closures.