Lead Intelligent Automation Analyst

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

The Lead Intelligent Automation Analyst within the Global Investment Distribution Services (GIDS) division of SS&C plays a central role in uncovering, and then converting business problems into documented solutions, with ‘intelligent automation’ as a key tool in said delivery. 

Increased effectiveness can take the form of efficiency & quality improvement, but also the design of and revenue generation. They are skilled in the use of multiple technologies and have mastered the use of Robotic Process Automation in an adaptable fashion, building solutions for processes previously deemed “unfit for traditional automation.”

About the Role

As a member of the GIDS Automation team, the Lead Intelligent Automation Analyst will collaborate with business stakeholders, solution analysts, and engineers from other disciplines to design solutions, create requirements, and develop enterprise grade RPA based solutions.  However, all challenges will be met with a strategic view, and able to identify where intelligent automation approaches are not the best solution for the problem at hand.

The individual will be versed in applying various design patterns and models to meet the need of the problem in front of them. They are comfortable working individually and within a team or scrum setting. They are adept at knowing when to apply RPA, and when (and how) to integrate another technology into the solution.

The Analyst must display proven experience delivering solutions that incorporate the use of:

• RPA Development, ideally Blue Prism.

• Tight integration with a Business Process Modeling (BPM) ecosystem
• Surface Automation
• Intelligent Document Processing (OCR, ICR, and ML)
• Human-In-the-Loop (HIL)
• API’s, ODBC/JDBC queries, JSON/XML/CSV and other flat file inputs
• ETL (Extract, Transform, Load) model based solutions
• Appreciation of LLM/ML capabilities to suggest/incorporate in designs.

Your Responsibilities

In addition to their primary role of designing new solutions, the analyst will also play a key role in the build out, testing, and long-term roadmap of the broader automation platform, infrastructure, and capability stack.

• Partner with business stakeholders, solution analysts, and relevant technology resources to understand business requirements and transform them into effective, resilient automations.
• Work closely with clients to understand challenges and provide solutions that may operate on tech outside of SS&C networks.
• Create detailed business requirements, technical documentation, and SDLC components (e.g. PDD, SDD, etc.) in order to enable efficiently built documented solutions, and be able to coach others in the production of high quality requirements documents.
• Individually or as a member of a development centered scrum team design, test, and implement RPA based automations
• Identify the most efficient manner in which to deliver a solution to the business stakeholder while still meeting their requirements.
• Participate in design sessions, estimations, Scrum ceremonies (PI/Sprint planning, sprint review, estimation, standups, etc.)
• Support existing processes and implement change requirements as part of a structured change control process
• Serve as the Lead Analyst in a scrum team of multiple analysts/developers working towards the same delivery goal.
• Provide accurate estimates and communicate project develop progress
• Identify new methods and capabilities through active prototyping, R&D, and continuous learning.

What are we looking for?

We are searching for a leader who can operate within a fast paced, agile environment that has the ability to manage multiple stakeholders and initiatives in order to deliver innovative solutions. They will be able to easily familiarize themselves with the business problems, analyze what they encounter and leverage their expertise in the Intelligent Automation space to create solutions that solve the business problem(s) at hand.

This individual must be able to communicate effectively with clients, business and technology organizations. They will also be able to provide detailed designs (PDD) based on business/client requirements provided to them by functional experts and business owners.

We highly value individuals who are passionate about learning and continuously bringing new ideas to the table in a collaborative way, while also challenging previously conceived approaches. The ideal candidate will be a natural problem solver; applying logical and analytical reasoning in their development practice.  We seek an individual with a passion for new technologies and a drive to keep our organization at the forefront of industry innovation.

Your Experience

• Experience in Intelligent Automation/RPA based solutions.
• Experience in directly applying automation to business solutions.
  • Preference given to experience applying solutions within the US/UK Financial Services Industry
• Proven and demonstrable experience designing RPA processes
  • Preferential consideration for candidates holding active BluePrism certifications.
• Effective communication skills, both written and oral, with a wide range of audiences.
• Ability to anticipate, identify and manages risks.
• Experience working in agile development frameworks (SAFe, Scrum, etc.) using agile project management software such as JIRA.
• Strategic mindset, with a pragmatic lens and a bias towards action
• Ability to lead virtual teams, as well as develop direct reports if required, across different timezones.

EEO Statement / Non-agency Disclosure

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Background Checks

All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.