If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $97,300.00 - $175,200.00

Job Description

Job Profile Summary:

The Manager of Learning Resource Tools Operations plays a key leadership role, ensuring seamless integration of educational technologies, optimizing tool functionality, and providing strategic direction to enhance the learning experience. Driving the adoption and implementation of innovative instructional technology across the university. This leader models exemplary instructional technology integration and best practices, supporting seamless Learning Tools Interoperability (LTI) and vendor integrations across various colleges and departments. The role focuses on improving learning design, providing program development training, and enhancing student learning outcomes.

This role requires close collaboration with IT, instructional design, and external vendors to ensure that learning tools meet institutional needs, align with academic goals, and follow best practices in higher education technology integration.

Essential Functions and Responsibilities:

• Effectively lead and manage a Learning Resource Tool Specialists team, providing mentorship, performance feedback, and support to ensure team effectiveness.
• Oversee the integration of learning resource vendors into university technology systems, resolving technical issues and ensuring seamless implementation that aligns with academic objectives.
• Work closely with IT, instructional design, and product development teams to ensure proper alignment between learning tools and university goals while collaborating with external vendors for smooth integration.
• Develop and manage project plans for tool implementation, setting clear goals, meeting deadlines, and communicating progress with stakeholders.
• Continuously assess and improve integration processes to enhance efficiency and effectiveness across multiple projects.
• Identify and mitigate risks associated with vendor integrations to ensure a smooth, uninterrupted learning experience.
• Ensure all integrations meet university standards for security, performance, and instructional quality, maintaining high levels of quality assurance.
• Perform additional duties as necessary to support the team and the university’s broader objectives.

Knowledge, Skill and Abilities:

• Experience working with vendors or software platforms, particularly in implementing and managing learning resource tools in an educational environment.
• Expertise in online learning environments, with a focus on tool configuration, troubleshooting, and optimization to support learning outcomes.
• Strong leadership and collaboration skills, with the ability to manage vendor relationships and foster a productive, supportive team environment.
• Understanding of mobile and social learning platforms, with the ability to guide the team in integrating these tools effectively.
• Proficiency in managing complex projects, setting clear goals, and ensuring timely completion.
• Knowledge of adult learning theories and principles, including instructional design methodologies tailored to adult learners in diverse academic settings.
• Ability to collaborate effectively with academic departments, faculty members, subject matter experts, and instructional designers to develop and deliver high-quality educational programs.
• Strong project management skills, including the ability to coordinate cross-functional teams, manage project timelines, and ensure alignment with departmental goals and objectives.
• Proficiency in data analysis and interpretation to inform program development decisions, assess program efficacy, and identify areas for continuous improvement.
• Strong interpersonal and communication skills.
• Clear and concise communication skills, with the ability to articulate program objectives, outcomes, and value propositions to internal and external stakeholders.
• Willingness to explore innovative approaches to program development, incorporate emerging technologies, and adapt to evolving trends and student needs in higher education

Job Qualifications:

Minimum Qualifications:

• Bachelor’s degree in a related field (e.g., instructional technology, instructional design, IT management, Education).
• 5 years of experience in learning technology integration or educational technology roles.
• 2+ years of experience managing people or team leadership experience.

Preferred Qualifications:

• Master’s degree in a related field.
• Experience with Learning Tools Interoperability (LTI) and managing vendor relationships in higher education.
• Proven track record in overseeing technology implementation projects.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

#LI-ML3

#LI-INOFFICE

#DE&I

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #DEI