Full-Time
Service Technician
Whaley Foodservice
51-200 employees
Commercial kitchen equipment service and parts
No salary listed
No H1B Sponsorship
Asheville, NC, USA
In Person
 Building Systems & HVAC (2) |
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- A minimum of three years of commercial kitchen repair and/or refrigeration, heating, ventilation, and air conditioning experience is required.
- Candidates must be at least 18 years of age.
- Candidates must complete a satisfactory background check and drug screen.
- Candidates must have a valid driver's license and a driving record that aligns with the company's safety standards.
- Candidates must be able to accurately and promptly complete required paperwork.
- Strong customer service skills are required.
- Maintain and repair commercial heating, ventilation, and air conditioning, kitchen cooking, and refrigeration equipment.
- Troubleshoot, diagnose, and repair commercial heating, ventilation, and air conditioning, refrigeration, and cooking kitchen equipment.
- Communicate repair status with customers and the branch office.
- Accurately complete service calls in a timely manner.
- Monitor truck stock to ensure required parts are stocked on the vehicle.
- Maintain the service vehicle, tools, and uniforms to represent the company's quality standards.
- Meet reasonable on-call requirements.
- Communicate with the branch office to order repair parts.
- Strong electrical, heating, ventilation, air conditioning and refrigeration, and mechanical background.
Whaley Foodservice provides service and maintenance for commercial kitchen equipment and offers OEM replacement parts through Whaley Parts & Supply. The company supports the foodservice industry with technical expertise, spare parts, and parts sourcing since 1944. It emphasizes dependable customer service and expert support as core capabilities, highlighted by recognition as a top South Carolina company. The key differentiators are its long track record, focus on authentic OEM parts, and a people-first approach to service. The goal is to be a trusted partner that keeps commercial kitchens running smoothly by delivering reliable maintenance, genuine parts, and responsive technical assistance.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Lexington, Kentucky
Founded
1944
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See people who can refer or advise you
Simplify's Take
What believers are saying
- Whaley won a $68,253 Air National Guard maintenance contract in October 2025.
- Website says over 400 certified technicians and 24/7 service, supporting recurring maintenance revenue.
- Hiring across Southeast branches in 2026 shows demand, expansion, and replacement hiring after attrition.
What critics are saying
- Hiring ads in 2026 signal technician shortages and margin pressure from wage competition.
- Reliance on field technicians creates operational risk; missed calls quickly damage restaurant trust.
- Parts Town can absorb Whaley's brand into a larger platform, shrinking leadership autonomy.
What makes Whaley Foodservice unique
- Whaley covers 24/7 commercial kitchen repair across 24 Southeast locations in 2026.
- CFESA-certified technicians and in-shop repair create sticky service relationships with operators.
- Parts Town ownership since 2016 gives procurement, parts, and national-service leverage.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Paid Holidays
Paid Vacation
Training Programs
Professional Certification Support
Professional Development Budget