Wire Transfer Manager
Posted on 11/12/2022
Cross River Bank

501-1,000 employees

Financial technology infrastructure solutions
Edgewater, NJ, USA
Experience Level
  • High School diploma or GED required, Associates or Bachelor's Degree preferred
  • Prior experience processing wires through Swift preferred
  • 3 to 7 years in a banking manager/supervisor role
  • Strong Wires experience and knowledge of regulatory requirements
  • Ability to work across levels of management and to effectively lead teams
  • Excellent interpersonal and customer service abilities
  • Ability to work effectively while multi-tasking in a high-volume environment
  • High attention to detail
  • Exemplary organizational, analytical and communication skills
  • Excellent PC skills
  • Project management capabilities
  • Self-educator with the ability to apply knowledge obtained
  • Commitment to the highest ethical standards and the ability to maintain confidentiality
  • Responsible for the supervision of Wires Transfer Associates who process high value payment instructions and any subsequent wire-related investigations
  • Monitor wire payment processes
  • Ensure the team is maintaining accuracy while processing a high volume of wires
  • Oversee daily reconciliations
  • Analyze existing processes to develop strategies, procedures and/or policies to maximize team efficiency
  • Manage special projects which may involve coordination with other departments
  • Provide training to staff on all operational processes and Bank initiatives
  • Monitor the team's performance and provide coaching as needed to maintain consistent team engagement
  • Other duties as assigned