Export Coordinator

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Job Description:

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Job Summary:
 

We are seeking a responsible, experienced logistics professional to join our team as an Export Coordinator. This role is essential in coordinating daily export operations to ensure compliance, accuracy, and efficiency. The successful candidate will demonstrate a strong sense of integrity, attention to detail, and the ability to make sound, timely decisions in a fast-paced environment.

The Export Coordinator is responsible for managing international air export shipments, ensuring adherence to company and regulatory standards, and maintaining the highest level of customer satisfaction.

Key Responsibilities

· Coordinate and manage all aspects of air export shipments.

· Ensure bookings are made at current and accurate rates; consolidate and route shipments in accordance with local office procedures.

· Monitor and track all outbound shipments from origin to final destination, ensuring timely updates and communication.

· Send pre-alerts and shipment notifications to destination offices and agents promptly.

· Communicate effectively with carriers, customers, and internal teams regarding shipment status, delivery schedules, and special handling requirements.

· Maintain accurate and up-to-date shipment data in the Maestro system, including all milestones and route legs.

· Verify and ensure accuracy and completeness of export documentation, coordinating with the Customer Service department to obtain missing information as needed.

· Handle AES (Automated Export System) filings in compliance with export regulations.

· Build and maintain strong relationships with internal departments, overseas offices, agents, and service providers.

· Support continuous improvement in production, productivity, and quality standards to achieve departmental goals within set timelines.

Qualifications:

• High school diploma, GED, or International equivalent

• Basic knowledge of customs operations, laws and regulations, and other government departments

• Basic computer skills

• Basic understanding of HS system

• · Minimum 2 years of experience in export freight forwarding or logistics coordination (air export experience highly desirable).

• · Strong knowledge of air export regulations and documentation requirements.

• Experience with AES filing and export compliance processes.

• Excellent organizational and multitasking skills with strong attention to detail.

• Effective written and verbal communication skills. Proficient in Microsoft Office Suite (Excel, Outlook, Word) and other logistics systems.

• Ability to work independently and as part of a collaborative global team.

• Demonstrated problem-solving and decision-making abilities in a time-sensitive environment.

• A positive, professional attitude with a strong commitment to integrity, accuracy, and service excellence.

Compensation & Benefits:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $19.10 per hour to $23.90 per hour. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience.

Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $19.10/hr to $31.05/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.