Full-Time
Overnight Valet/Concierge
Residential High-Rise
WRMC
No salary listed
Dallas, TX, USA
In Person
Category
 Food Service & Hospitality (1) |
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Required Skills
Customer Service
Requirements
- A strong customer service mindset with a hospitality-focused approach.
- A valid driver's license with a clean driving record and the ability to safely operate various vehicle types.
- Professional communication skills, both in person and over the phone.
- Reliability, discretion, and the ability to handle sensitive situations professionally.
- A neat, polished appearance and pride in representing a luxury community.
- Ability to meet pre-employment requirements, including background screening and drug testing, in accordance with applicable laws.
Responsibilities
- Greet residents, guests, vendors, and contractors in a courteous, professional, and service-oriented manner.
- Provide valet services, including safely parking and retrieving resident and guest vehicles.
- Verify authorization of visitors and direct individuals to appropriate areas of the building.
- Answer incoming phone calls using professional telephone etiquette and relay messages promptly.
- Coordinate and manage deliveries in accordance with property procedures.
- Maintain accurate security, service, and access logs.
- Safeguard and properly manage keys and access items issued during shifts.
- Monitor the lobby, entry areas, and common spaces to ensure safety, cleanliness, and order.
- Understand and follow building safety and emergency procedures, reporting incidents or concerns immediately to management.
- Maintain a professional appearance at all times, whether wearing a provided uniform or approved professional attire.
- Build positive, respectful relationships with residents, guests, vendors, and fellow team members.
Desired Qualifications
- Prior experience in valet, hospitality, luxury residential, hotel, or customer-facing roles is preferred.