Full-Time

Account Handler

Corporate & Commercial

Posted on 4/28/2025

Howden

Howden

1,001-5,000 employees

Insurance broking and risk consulting services

No salary listed

Senior

Leicester, UK

Onsite for 3 days per week on average.

Category
Customer Success
Sales & Account Management
Requirements
  • Extensive knowledge of Commercial Insurance and the CII’s Code of Ethics and GDPR.
  • Accuracy and attention to detail.
  • Ability to process work quickly and efficiently.
  • Ability to prioritise work and meet deadlines.
  • Excellent client service skills.
  • Good negotiation and broking skills.
  • Excellent oral and written communication skills.
  • Ability to gather and analyse information from the client.
  • Ability to identify and respond appropriately to an individual client’s level of understanding.
  • Ability to persuade and influence others.
  • GCSE Maths and English (or equivalent).
Responsibilities
  • Assist in achieving Group/Division client retention targets by providing an excellent level of service.
  • Undertake market exercises to establish the most competitive terms available.
  • Obtain renewal terms and present to client.
  • Assist with new business on occasions.
  • Produce and issue professional summaries and reports using Howden templates.
  • Issue renewal documentation in line with contract certainty.
  • Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
  • Prioritise and handle all work promptly and accurately.
  • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
  • Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
  • Produce accurate and professional documentation at all times using relevant Howden templates.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
  • Actively cross-sell products from other Divisions.
  • Refer all queries that fall outside own experience, knowledge and authority to senior staff.
  • Liaise with and assist other branches and Group Resources as necessary.
Desired Qualifications
  • Certificate in Insurance (desirable).

Howden Insurance Brokers Ltd provides insurance broking, risk consulting, and employee benefits advice to a diverse range of clients, including small and medium-sized enterprises, trade associations, and large corporations. The company operates with specialized teams that possess in-depth knowledge of various sectors, allowing them to address specific challenges faced by their clients. Howden's employee ownership model fosters a collaborative environment, enabling teams to work together across different regions and specialties to meet client needs effectively. With a workforce of 15,000 and managing $30 billion in premiums, Howden aims to deliver tailored insurance solutions and expert advice to help clients navigate a constantly changing world.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

1882

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisitions strengthen Howden's market position in financial advisory sectors.
  • Mandira Gupta's appointment boosts M&A capabilities in the IMEA region.
  • Iris Lee's hiring strengthens Howden's marine insurance division in Asia.

What critics are saying

  • Integration challenges may arise from acquiring BAS and CFS.
  • Stuart Lowe's departure suggests potential talent retention issues.
  • Expansion into Asia's marine sector may face regulatory challenges.

What makes Howden unique

  • Howden's acquisition of BAS and CFS expands its advisory services footprint.
  • Sponsorship of the 2025 WSA Sports Awards boosts Howden's brand visibility.
  • Launch of Howden Auto Tracker enhances technological capabilities for brokers.

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Benefits

Flexible Work Hours

Hybrid Work Options

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Company News

Healthcare and Protection
May 20th, 2025
Exclusive: Howden buys BAS and pledges no redundancies

Howden has confirmed it has acquired advice firm Benefits Advisory Services (BAS) for an undisclosed sum.

Healthcare and Protection
May 20th, 2025
Exclusive: Howden buys BAS and pledges no redundancies

Howden has confirmed it has acquired advice firm Benefits Advisory Services (BAS) for an undisclosed sum. While Howden would not

WSA
May 12th, 2025
Howden is proud headline sponsor of the celebrated WSA Sports Industry Awards for 2025

Howden has a rich history of actively supporting equality and representation across all groups, as well as celebrating sporting endeavours, and is delighted to bring those two worlds together through their headline sponsorship of the 2025 Welsh Sports Association (WSA) Sports Industry Awards on Thursday 12 June.

Online Media Cafe
Apr 30th, 2025
Howden India Appoints Mandira Gupta as Managing Director and Head of M&A, IMEA

Mumbai, 30th April 2025: Howden is pleased to announce the appointment of Mandira Gupta as the Managing Director & Head of M&A, IMEA.

Benefits Expert
Apr 9th, 2025
Broadway Insurance moves into group risk employee benefits

The firm's expansion into this area of business will be led by director Stuart Lowe, who joined the insurer from Howden this month.

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