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Position Title:
Housing Administrative Support
Job Category:
University Staff
Employment Type:
Regular
Job Profile:
Administrative Assistant II
Job Duties:
Join the Housing & Residential Education team as a full-time Housing & Administrative Support professional and play a key role in creating a welcoming, efficient, and mission-driven residential experience for more than 2,200 students and 2,000 summer guests each year. Reporting to the Housing Operations and Communications Manager, this position provides essential administrative and operational support to a dynamic team of professional staff and student employees. You’ll manage information, coordinate logistics, and help prioritize competing tasks—ensuring the department advances unit goals that align with the University’s mission to transform lives through education and strengthen communities in Northeast Wisconsin.
This role is ideal for someone who values purpose-driven work and thrives in a collaborative environment that reflects UW–Green Bay’s strategic priorities and core values. You will help Build Community by supporting inclusive, engaging residential programs; Provision Access by helping deliver high-quality housing services; and Empower Success through organized, responsive administrative practices. We’re looking for someone ready to Advance Fearlessly in a fast-paced environment, who approaches challenges with adaptability, fosters teamwork, and Expresses Gratitude through service excellence. If you are energized by meaningful work and believe that Together, We Rise, we invite you to bring your talents to our campus community.
Key Job Responsibilities:
- Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities.
- Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums. Reviews and assesses status of student work orders in housing system, conducting needed follow up.
- Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
- Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations including assisting with student staff hiring forms, departmental mail/printing, and management of access cards
- Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures. Assists with IT, supplies, and facilities ordering and distribution.
Department:
Housing & Residential Education
Compensation:
Hourly compensation range of $18.25 to $20.00. This position is not exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).
Required Qualifications:
- High School Diploma or equivalent
- Experience working with people
- Satisfactory criminal background check
Preferred Qualifications:
- Customer Service Experience
- Experience with computer software including Microsoft Office (Excel, Word, Outlook)
- Experience working on a college campus
Conditions of Appointment:
Position is a full-time University Staff appointment. The work hours for this position will be 7:45 a.m. - 4:30 p.m., Monday through Friday on the Green Bay campus.
A criminal conviction investigation [and pre-work screen examination] will be conducted on the finalist(s). In addition, if the final selected candidate has prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct will be completed. A [six/twelve]-month probationary period is required for this position. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.
The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.
How to Apply:
Click the Apply button and follow the prompts on the screen.
Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:
Cover letter specifically addressing qualifications for the essential job functions
Resume
To ensure consideration, please submit application materials by Friday, June 26, 2026.
Contact Information:
If you have any questions, need accommodations, or submitted your application with missing materials, call or email:
The Successful Candidate
The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace. The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.
In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.
Benefit Details
The Universities of Wisconsin provides an excellent benefits package to meet the diverse needs of its employees. For benefits eligible positions, this includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately, and employees are fully vested after 5 years of service. The Universities of Wisconsin also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.
In addition, eligible employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually and paid parental leave. Eligible employees earn 13-27 days of vacation each year, depending on years of service and employment type.
For more details, please review the benefit quick guide linked below.
Employee Misconduct
All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of employee misconduct, sexual violence or sexual harassment. When obtaining employment reference checks, these same misconduct, sexual violence or sexual harassment questions must also be asked.
Confidentiality Statement
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).
Annual Security Report
For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
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