About AutoFi
AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. AutoFi’s dynamic selling platform empowers dealers to sell vehicles more efficiently and profitably, both online and in the showroom.
We are funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures and Mouro Capital.
Our team is diverse - spread out across the U.S. and Canada, we have backgrounds from finance and technology as well as deep experience in all areas of the auto space. We’re empathetic, gritty, curious, and humble owners of this business and are supported by some of the biggest names in the auto and financial industries as commercial partners. We’ve never been more excited about the opportunity in front of us to help transition the auto industry from offline to online. If changing a trillion-dollar industry sounds exciting, we’d love to hear from you.
About the Role
AutoFi’s Performance Advisors (PA) are the driving force behind client success and revenue optimization. Within our cutting-edge framework, fortified by an innovative dealer segmentation strategy, our advisors wield a powerful arsenal of resources and tools. Each performance advisor strategically aligns with our maturity model, propelling dealers forward to the next phase of automotive excellence.
As stewards of client retention and utilization, our PA’s command a portfolio of 90 to 130 accounts across various software applications. Embracing a high-stakes landscape, this role demands exceptional influence, decision-making prowess, strategic acumen, and the technical aptitude to swiftly resolve in-the-moment bottlenecks. Operating with unparalleled latitude, PA’s bear the ultimate responsibility of ensuring ROI and measurable results for every AutoFi partner.
This regional position, with a preference for candidates in the central region, offers a thrilling opportunity to engage with clients and shape the automotive landscape.
Travel 40% overnights / 60% remote
Does the prospect of being a PA sound exciting to you?
Key Responsibilities
- Strategic Client Retention: Employ extensive knowledge of AutoFi’s Product Suite to oversee and drive the progress and results of each assigned account within the portfolio. Ensure client utilization and harness our software to align seamlessly with clients’ multifaceted objectives.
- Relationship Building: Forge robust working relationships with stakeholders ranging from Dealers/Owners/Decision Makers to management and beyond.
- Needs Assessment and Strategic Planning: Conduct in-depth needs assessment reviews, crafting strategic plans of action to address identified opportunities and propel client success.
- Problem-Solving Mastery: Identify key barriers and core issues hindering clients from meeting business objectives. Apply problem-solving skills and strategic insight to creatively navigate situations and achieve client goals, including the ability to resolve in-the-moment bottlenecks.
- Client Engagement: Maintain relationships through a regular cadence of onsite visits and/or virtual screen share engagements, delivering valuable insights to clients.
- Risk Mitigation: Address ‘at-risk’ clients, formulating action plans to turnaround and retain the relationship.
- Revenue Generation: Drive additional business and revenue by capitalizing on existing accounts through store expansions and product upsells.
Qualifications
- Ability to travel 40% overnights to Dealer client sites
- Automotive Dealership leadership experience as Sales Manager or Finance Manager required
- Automotive SaaS Vendor Sales or Consultant expertise required
- Master of Persuasion: Unleash your assertiveness and persuasive prowess. We want someone who not only communicates but influences, shaping outcomes and leaving a lasting impact.
- Systematic Dynamo: Say goodbye to the ordinary; we’re seeking someone with a disciplined, systematic approach to work. Detail-oriented and analytical minds, your playground awaits.
- Work Ethic Extraordinaire: Are you fueled by a relentless work ethic? We’re not just looking for employees; we’re seeking individuals who see challenges as opportunities and tackle them head-on.
- Tech Trailblazer: Highly computer literate? Google Suite and Microsoft Office are your daily companions, and you’re the first to embrace new technology and tools. Change is not a challenge; it’s your playground.
- Automotive Virtuoso: Navigate common DMS systems, F&I systems, and F&I tools with finesse. A proficient user of automotive CRM software, you’re not just familiar with the automotive world; you own it.
- Multitasking Marvel: Thrive in a dynamic, multitasking environment? Adjusting priorities on-the-fly isn’t a skill; it’s your second nature. Bring on the challenges; you’re ready for anything.
- Communication Maestro: Verbal, written, and presentation skills that captivate and resonate. Your words don’t just convey; they connect, build bridges, and foster relationships.
- Relationship Alchemist: Building connections isn’t a task; it’s an art. You’re not just a relationship builder; you’re an alchemist, turning every interaction into gold.
- Join AutoFi’s elite team of Performance Advisors and be at the forefront of automotive innovation and client success!
Salary $85,000 - 100,000
*Performance Bonus eligible $24,000 a year potential based on meeting KPI’s
