Data and Applications Operations Manager
Confirmed live in the last 24 hours
Company Stage
Series C
Total Funding
$198.5M
Founded
2018
Headquarters
Mountain View, California
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Data Analysis
Management
Marketing
Salesforce
SQL
Tableau
Communications
CategoriesNew
Operations & Logistics
Requirements
- Bachelor's degree in business, Information Technology, or a related field. Minimum 12 years in technology operations and project management, preferably in business application development and implementation. Strong understanding of business processes and the ability to translate business requirements into technical specifications. Ability to write advanced SQL queries. Experience with business application platforms such as Salesforce, NetSuite systems, CRM systems, and Analytics tools like Tableau Experience with project management methodologies such as Agile, Waterfall, and hybrid approaches. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external vendors. Proficiency in risk management, change management, and quality assurance processes. Strong analytical and problem-solving skills to identify and address project challenges. Experience with vendor management, contract negotiations, and vendor relationship management
Responsibilities
- Oversee the design, implementation, maintenance, and optimization of the data warehouse environment, ensuring it meets business needs and performance requirements. Lead the end-to-end life cycle of Data and business application Operations, projects, from requirements gathering and solution design to implementation, testing, and deployment. Lead defining project scope, create project plans, manage timelines, and ensure on-time delivery. Collaborate with cross-functional teams, including IT, finance, operations, and marketing, to identify and document business requirements for new applications and enhancements to existing ones. Work closely with external vendors for third-party software solutions, from vendor selection and contract negotiations to ongoing relationship management. Define and implement change management strategies to facilitate smooth adoption of new applications, including training plans, communication strategies, and user support. Conduct risk assessments and develop mitigation strategies to address potential project risks and challenges. Manage changes to the data warehouse and application environment, coordinating version upgrades, patches, and updates to minimize disruptions. Oversee quality assurance processes, including testing, validation, and documentation, to ensure applications meet defined standards and specifications. Monitor and report on project status, key performance indicators, and budget utilization to senior management and relevant stakeholders. Gather user feedback and continuously assess the performance of applications, identifying opportunities for improvement and optimization. Lead the planning, execution, and closure of technology projects, ensuring adherence to project scope, timeline, and budget
- Collaborate with stakeholders to define project objectives, requirements, and success criteria. Develop detailed project plans, schedules, and resource allocations, and track project progress using appropriate tools. Manage project risks by identifying potential issues and developing mitigation strategies. Communicate project status, updates, and key milestones to stakeholders and senior management. Foster effective communication and collaboration among project team members, ensuring alignment on project goals and tasks. Lead project meetings, including kickoff, status, and review meetings, and provide meeting agendas and minutes. Coordinate with vendors and external partners to ensure seamless integration of third- party solutions. Facilitate change management activities, ensuring smooth transitions and user adoption of new technologies. Manage quality assurance through comprehensive testing and validation processes. Evaluate project outcomes and gather feedback to identify opportunities for continuous improvement. Maintain accurate project documentation, including project plans, reports, and documentation of decisions and actions. Mentor and guide junior team members to ensure adherence to SDLC and deployment best practices
Desired Qualifications
- Proven track record of successfully delivering complex projects on time and within budget. Project management certification (e.g., PMP, PMI-ACP) is a plus. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities