Sales Engineer

An inclusive work environment is an empowering one. At Cutover, we lead with empathy and enable others to succeed through curiosity, kindness, and self-expression.

Location: This role is flexible in location, but we would like you to be able to commute to our NYC office on a weekly basis.

We regret that we are unable to provide sponsorships at this time.

Cutover provides enterprise technology operations teams with an AI-powered SaaS solution that automates and streamlines complex processes with intelligent runbooks. The Cutover solution enables teams to respond to incidents quickly, recover from IT outages, and manage cloud migrations with precision and efficiency. Cutover is used in many of the world's largest financial institutions to support their critical technology operations, including 5 out of the top 6 largest asset managers and 3 out of the top 5 US banks.

Do you enjoy closing complex deals and making a meaningful impact? Do you excel at building trust with both technical and non-technical executives? Are you passionate about clearly communicating value to customers? If you are a proven Sales Engineer with a strong track record of helping customers achieve ambitious goals, we would love to connect.

As a Sales Engineer, you will collaborate closely with teams across Cutover, including Sales and Customer Success, to demonstrate the power of the Cutover platform to prospective customers. In this role, you will play a critical part in driving revenue growth by developing and delivering compelling, solution-based value propositions that address each prospect’s most important business needs.

Your Daily Adventures Will Include

• Driving the discovery process by uncovering customer business objectives and challenges in collaboration with our Sales teams
• Engaging with a wide range of stakeholders to understand their existing processes and tools, then designing tailored solutions using Cutover
• Delivering impactful product demonstrations that showcase value propositions and excite clients about how Cutover can help them exceed their goals
• Translating client use cases into effective technical solutions within the Cutover application and demonstrating clear paths to ROI
• Partnering with Account Executives and Sales Leadership on complex enterprise deals
• Support RFP/RFI responses, ensuring technical accuracy and differentiation in competitive deals
• Own technical validation activities (POCs, pilots, evaluations), ensuring client confidence and successful outcomes
• Managing technical validation events to successful outcomes, ensuring client confidence in the Cutover platform
• Acting as a trusted technical advisor by sharing insights and best practices gained from helping customers improve their technology change processes
• Collaborating with Client Success partners to ensure ongoing customer success, utilization, and platform adoption
• Influencing product strategy by partnering with Product Management to share field insights, including successes and identified product gaps

Qualifications

• 2–5+ years in a customer-facing role, including 1–3+ years in a technical sales or pre-sales engineering position (enterprise SaaS experience strongly preferred).
• Strong presentation and communication skills, with the ability to simplify complex technical concepts for diverse audiences.
• Proven ability to collaborate cross-functionally with Sales, Product, and Customer Success teams.
• Experience leading technical discovery, running proof-of-concepts, or managing technical validation events.
• Ability to manage multiple opportunities simultaneously in a fast-paced environment.
• Excellent communication skills, including the ability to tailor presentations and demonstrations for diverse audiences (from C-level executives to technical teams) and to tell compelling customer success stories
• Proven ability to build trust and collaborate effectively, with a genuine passion for making both customers and colleagues successful
• Natural problem-solver who is resourceful in driving opportunities to closure by leveraging cross-functional support
• Familiarity with Salesforce, sales processes, and sales development methodologies; experience with DevOps tools (Jenkins, Chef, Ansible) is a plus
• You embody Cutover core values. We are honest, we are 100% focused on putting customers first, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion
• Must have one or more of the following:
• Familiarity with disaster recovery concepts, processes, and terminology.
• Knowledge of IT operations, incident management, or change management frameworks (e.g., ITIL)
• Hands-on experience with cloud migrations (AWS, GCP, Azure).
• Solid understanding of SDLC and release processes, including CI/CD best practices.
• Experience with APIs, integrations, and programmatic solution design.
• Experience with AI/ML technologies and an understanding of how they can enhance enterprise change management, workflow orchestration, or operational resilience

The good stuff…

• We're excited to offer Share Options as part of our compensation package.
• 20 days of PTO per year + public holidays, and we want you to take all of them!
• 3 volunteer days to use for any charitable/voluntary cause you would like.
• A top-tier private health insurance package.
• 401k contribution plan
• Work from home stipend
• A personal learning and development budget through Learnerbly. You’ll be supported in your quest for knowledge, whatever that looks like to you.
• If you’re thinking of starting or growing your family, then you’ll be in great company - more than half of our team are parents and we’ve built a globally consistent parental leave approach that we’re proud of.
• Employee Referral Scheme.
• Safeguarding the mental health of our teams is paramount for us. If you’d like to, then you’ll be able to avail yourself of multiple Cutover mental health initiatives, from fully subsidized therapy sessions to subscriptions to leading wellbeing platforms.

Target compensation package: $135,000 - $150,000 base, + 30% variable + stock options + benefits. 

The final offer may vary from the target compensation package, taking into consideration factors such as your experience level and skill set.  If we aren't aligned on salary at this stage, we’d still love to hear from you to better understand if there are more suitable opportunities at Cutover.

Diversity Statement - Empowering Our Teams

We encourage our team to bring their authentic selves to work, which we have found has strengthened workplace relationships and fostered a genuine sense of community.

If you are excited by this role, we invite you to apply! Even if your profile doesn’t check all the boxes, please don't simply scroll past! We recognize that talent lies everywhere and that some demographic groups are more likely to apply for a "stretch role" than others. We are always open to different perspectives and professional backgrounds to keep Cutover's culture evolving and to ensure that we never stop learning. 

Cutover is an Equal Opportunity Employer. Maintaining an equitable hiring process is imperative to our mission. All applicants are considered without regard to race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, age, mental or physical disability, marital status, protected veteran or parental status.

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