Full-Time

Byram Healthcare Verifier

Associate

Confirmed live in the last 24 hours

Owens & Minor

Owens & Minor

Entry, Junior

Salt Lake City, UT, USA + 3 more

More locations: Downers Grove, IL, USA | White Plains, NY, USA | Anaheim, CA, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Word/Pages/Docs
Customer Service

You match the following Owens & Minor's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Associate degree
  • One or more years of customer service experience
  • Familiar with medical terminology and insurances HCPCS/ICD-9 codes
  • Working knowledge of Microsoft Office, particularly Word and Outlook
  • Ability to read, understand and follow oral and written instructions
Responsibilities
  • Verify insurance coverage and perform administrative activities associated with the procurement of prescriptions and authorizations
  • Obtain necessary documentation proactively before the customer’s next order date
  • Review and approve documentation received by third parties for submission to payors
  • Document activities in ERP system in an accurate and timely manner
  • Answer questions from customers, clerical staff, insurance companies, and physician offices
  • Make outbound calls to obtain appropriate documentation for reimbursement of orders shipped
  • Identify and resolve patient complaints
  • Provide feedback to Group Team Lead regarding issues with accounts
  • Conduct routine tasks as directed under clearly defined guidelines
  • Contribute to specific objectives and outcomes as directed
  • Consult with senior peers on non-complex projects

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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