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Commercial Solutions Engineer
Remote, East
Posted on 7/12/2022
INACTIVE
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Responsibilities
  • Join as an early member of a high growth team working together to solve technical and customer problems the right way
  • Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
  • Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
  • Deliver product and technical presentations to potential and existing customers
  • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
  • Drive product conversations based on need and problems learned during customer interactions
  • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
  • Located in the E Coast Region of the US
  • 1-3+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running
  • We're a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
  • We are a remote-first company so you would need to learn to work and collaborate with an international team
  • You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
  • You will love solving technical challenges and thrive on bringing creative solutions to our customers
  • You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience-we are excited to see what unique experiences and skill sets you bring to the table!
  • You are self-motivated, initiative, creative, and maybe you've already done a brave thing or two in your life!
Grafana Labs

501-1,000 employees

Open source analytics & monitoring solutions
Company Overview
Grafana Labs’ mission is to democratize metrics so users can create a dashboard that helps them get insights into how their applications behave, enabling them to iterate, take action and improve faster.
Benefits
  • 30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
  • Health coverage
  • 4% contribution match on our 401(k)
  • $1,500 learning and development stipend
  • Udemy subscription
  • Complimentary subscription to Headspace
  • Discounts on a wide variety of services, including entertainment, food, and fitness.
  • Remote Work Option
  • Global Employee Assistance Program
Company Core Values
  • Share openly and default to transparency
  • Respectfully empowered
  • OSS is in our DNA
  • We keep our commitments
  • Seek diverse perspectives
  • Don’t let perfect get in the way of great
  • Help each other thrive