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Key Holder
Confirmed live in the last 24 hours
Las Vegas, NV, USA
Experience Level
Desired Skills
Customer Service
  • Previous retail sales experience in luxury brands (minimum 5 or more years of experience)
  • In-depth collections knowledge in terms of technical and stylistic aspects, ability to effectively present the collections inspiring customers
  • Ability to work closely with Store Management to ensure sales targets are achieved
  • Excellent communication and interpersonal skills
  • Ability to provide excellent customer service and build loyalty
  • Team player mindset
  • Exhibit positivity, listen and provide support to colleagues
  • Ability to interact in a multicultural environment
  • Finalize sales targets achievements in line with company strategy
  • Use effective selling techniques to maximize the business potential of the store
  • Contribute to build team working sharing information and best practices
  • Uphold respect of the company standards and procedures
  • Keep stock info updated and follow store-to-store transfer request procedures
  • Deliver excellence in customer service in alignment with the company standards
  • Identify and evaluate strengths and areas for improvements based on observation and measurable results. Give feedback to obtain performance improvement
  • Guarantee that all procedures are properly followed when SM or ASM are not present
  • Performing key opening and closing duties and operational tasks
  • Support the task assignment to the team following the daily working plan and monitoring the shop floor

5,001-10,000 employees

Online luxury fashion retail platform
Company Overview
Farfetch's mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.