Full-Time

Senior People Operations Business Partner

Confirmed live in the last 24 hours

Podium

Podium

1,001-5,000 employees

Streamlines local business communications and payments

Consumer Software
Enterprise Software
AI & Machine Learning

Senior

Lehi, UT, USA

Category
Human Resources
People & HR

You match the following Podium's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 2 or more years of experience operating in a business partner capacity.
  • 5-8 years of experience in People Operations as a generalist or in functional areas, especially organization development, change management, and employee relations.
  • A Bachelor’s Degree in Business Management, Human Resource Management, or a related field.
Responsibilities
  • Partner with senior leadership to develop and implement effective HR policies and practices that will support the strategic growth of the business.
  • Offer thought leadership regarding organizational and people-related strategy and execution.
  • Educate, coach, and partner with managers on performance management and employee development goals.
  • Provide clients with expertise in the areas such as feedback, employee relations, development and coaching, and organizational development.
  • Collaborate with the People Ops team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results.
  • Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.
  • Provide new hires with a great onboarding experience that sets them up for success.
Desired Qualifications
  • Ability to think big, create a vision, get buy-in on the vision, and then execute.
  • Experience partnering with all levels of an organization.
  • Passion for building new people programs and identifying opportunities to enhance existing ones.
  • Effective interpersonal communication with a passion to collaborate, leverage, and share best practices.
  • Individually driven and can work in a dynamic and fast-paced environment.
  • Skilled at managing multiple projects and working under pressure to meet tight deadlines.
  • Apply a data-driven approach to educate partners and solve problems.

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$407.2M

Headquarters

Lehi, Utah

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Podium's partnership with Bradford White enhances its reach in the contractor market.
  • The rise of SMS marketing with a 98% open rate benefits Podium's messaging platform.
  • Integration with AI-driven chatbots boosts customer interaction and satisfaction for Podium users.

What critics are saying

  • Twilio's acquisition of Zipwhip may increase competition in business texting services.
  • Strategic shifts by new CMO Pauline Reader might not align with customer expectations.
  • Podium's exposure to the water heater market could face demand fluctuations and regulatory changes.

What makes Podium unique

  • Podium offers a unique messaging platform tailored for local business interactions.
  • The platform integrates seamlessly with various communication channels for unified customer experiences.
  • Podium's tools enable businesses to gather online reviews and enhance customer relationships.

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Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

-2%

2 year growth

0%
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Bradford White Water Heaters, an industry-leading manufacturer of water heaters, boilers and storage tanks, announces a new partnership with the powerful messaging platform Podium that helps contractors grow their business through better communication with their customers.

PR Newswire
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Leading U.S.-based manufacturer of water heaters and boilers offers contractors specially discounted access to the powerful messaging platform that is modernizing how business gets doneAMBLER, Pa., May 9, 2023 /PRNewswire/ -- Bradford White Water Heaters, an industry-leading manufacturer of water heaters, boilers and storage tanks, announces a new partnership with the powerful messaging platform Podium that helps contractors grow their business through better communication with their customers.With premium access to Podium's suite of messaging tools, Bradford White contractors can text customers to gather online reviews, connect with leads and send promotional campaigns, all from a single easily accessible inbox."At Bradford White, we do everything we can to help our contractors be more successful," said Carl Pinto, Jr., senior director of marketing communications for Bradford White. "Podium makes connecting with existing and prospective customers as easy as sending a text. With their customizable, intuitive tools, contractors can streamline communications and distinguish themselves from competitors who continue to rely on clunky and outdated options."Texting is the only marketing channel with a 98% open rate and offers customers a convenient, personal 1:1 connection that is more effective than advertising. On average, Podium users see monthly online reviews double and build lasting relationships with customers five times faster.Podium allows contractors to send custom review requests that link customers directly to Google reviews or industry-specific websites. The Podium platform also routes leads from all channels into a single easy to use inbox, increasing efficiency and conversion rates.Bradford White For the Pro® contractors are eligible for an exclusive Podium discount.For more information about Podium for Bradford White contractors, visit https://www.podium.com/bradford-white/.For more information about Bradford White Water Heaters, visit https://www.bradfordwhite.com.About Bradford White Water HeatersBradford White Water Heaters is a full-line manufacturer of residential, commercial and industrial water heating, space heating, combination heating and storage products. The company maintains headquarters in Ambler, Pennsylvania, and has manufacturing facilities in Middleville, Michigan; Niles, Michigan; and Rochester, New Hampshire; and distribution and training centers in Halton Hills, Ontario, Canada

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