Platform Engineer III

Who We Are:

Wayfair leads e-commerce for all things home, driven by modern tech. We seek sharp thinkers who design scalable systems while keeping a startup mindset. Our culture values fast, data-driven innovation.

The Wayfair Operations Center team needs experienced engineers skilled in cloud-native design, legacy maintenance, and SRE best practices—plus ideas for improvement! We collaborate across Tech to ensure platforms and services are production-ready, contributing to both platform and software codebases.

What You’ll Do:

• As a DevOps Engineer, you will join our team to help grow our systems into best-in-class for efficiency, stability, observability, velocity, and scale in the e-commerce space, engage with the product and engineering team from Day 1 to design, build and maintain the system / software proactively
• Influence the design and architecture of Wayfair system as part of Cloud Enablement journey whilst maintaining our critical pieces of Legacy Tools; collaborate with development teams to design scalable and reliable systems, considering aspects such as fault tolerance, availability and performance
• Work with both software engineers and platform Engineers to optimize and develop repeatable systems for the two sides to leverage each other. There’s a wide range of opportunities to both guide the broad conversation and dive into the nuance of our code & architecture
• Help service owners build realistic SLOs, set SLAs and error budgets, and ensure production services have “reliability” built into their design
  Even after self-healing and automation done by you –provide production support and creatively solve challenging engineering problems across our stack
• Participate in a shared on-call schedule managed across Engineering
• Automate repetitive tasks to increase efficiency and reduce human error
• Mentor new hires and other engineers by example, tech talks, paired programming, and other avenues to increase technical efficiency across the organization.

What You’ll Need:

• 6+ years experience working in DevOps or SRE role, or software development with an understanding of Cloud Infrastructure
• Experience with cloud platforms GCP, AWS, Azure, and containerization technologies (e.g. Docker, Kubernetes)
• Experience with server-side software engineering (Python, Go, Java, BASH etc)
• Design experience with distributed systems, microservices architecture, and related technologies
• Strong understanding of monitoring and alerting, with a focus on performance monitoring and tracing instrumentation & SLI/SLO/SLAs
• Experience decoupling monolith services a plus
• Knowledge of CI/CD pipelines and version control systems (e.g., Git).
• Excellent communication skills across engineers, product managers, and business stakeholders alike
• Knowledge of configuration management tools (e.g. Puppet, Ansible, Chef, Terraform)

Nice To Have:

• Passion for leading a large, cross-cutting technical initiative to delivery, cross-functional consensus building and influencing design decisions
• Ample experience gathering and balancing requirements from technical and business stakeholders, and reaching consensus on prioritization
• Experience mentoring engineers and leading code reviews