Visit Success Supervisor
Posted on 3/6/2023
Experience Level
  • 3+ years of relevant management experience
  • Player/coach willing to roll up one's sleeves and execute in a high-growth environment while leading, mentoring, and growing a team
  • Ability to scale operations from early-stage to higher demands due to significant growth
  • Strong communication skills, able to develop and present executive-level presentations to internal and external audiences, gaining stakeholder buy-in
  • Proven ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced work environment; comfortable with ambiguity
  • Ability and willingness to adapt to changing work environments which shift direction and tasks throughout the day
  • Tech-savvy with experience working in multiple computer systems simultaneously
  • Team engagement & performance is priority! Build a productive, engaged, and collaborative team, including creating and implement productivity measures, engagement plans and growth/development implementations within the team and routinely follow up with them
  • Always start with the why. Effectively rollout process improvements within the team by ensuring the team understands the business impact and has the ability to give input
  • Have a Bias for Action. Partner with other stakeholders to analyze current processes end to end, identify improvement opportunities, communicate automation needs, develop strategies, and implement improvements to business processes and/or infrastructure to enhance and streamline the Supply Operations function to deliver an exceptional experience to both Papa Pals and Members
  • Efficiency is key. Creating a testing environment to strategically upgrade, and create workflows for training and operational efficiency
  • Problem Solving mentality. Use Qualitative and Quantitative Data to make decisions
  • Cross Functional work. Partners cross-functionally to reduce unintentional friction in operations through the organization and automate responsibilities and friction points of the operations team. Consider how their work impacts other teams and keep key stakeholders informed about updates in processes
Desired Qualifications
  • Fluent in English; Bilingual is a plus

501-1,000 employees

Healthcare & community building platform
Company Overview
Papa started with a simple premise: people need people. They began with one connection, and now they create thousands of moments that matter every day—offering individuals and families access to vital companionship and care.
  • Medical, dental, & vision
  • HSA/FSA plans
  • Life & disability insurance
  • 401k
  • PTO
  • Family building
  • Parental leave
Company Core Values
  • Be a pal
  • Powered by passion
  • Many cultures, one vision
  • Brave