Event Sales and Services Manager

Job Description

Responsible for planning and servicing of events varying in size and scope, for both corporate and social markets.

• As the Client liaison, you will facilitate various program logistics including: event setups, food and beverage, audio-visual, telecommunications, exhibits, and third party relationships, to ensure optimal use of our event spaces while managing and controlling labour and food costs
• Disseminate information in a professional and timely manner to all departments through various communication channels
• Initiate and finalize billing process, to ensure client credit is established and deposits/payments are received within an acceptable timeline
• Manage contracted guestroom blocks; to yield guestroom and event space daily to ensure optimum potential through the use of Opera
• Conduct and/or attend daily meetings to review event logistics to ensure last minute revisions are communicated with accuracy to banquets, culinary, stewarding and on-site audio-visual provider
• Knowledgeable on current industry trends and competitive offerings
• Establish good business and social relationships with industry clients and partners by participating in activities to further increase sales and events opportunities for the Hotel

Qualifications

• University Degree or equivalent an asset
• Minimum of 3 – 5 years experience in sales, event planning and/or luxury hotel operations
• Knowledgeable on food and beverage trends and luxury hotel experiences
• Possess excellent customer service and interpersonal skills, results-oriented and highly motivated individual
• Proven ability to plan and execute events effectively with a strong attention to detail
• Working knowledge of Opera, Microsoft Office applications and Social Tables
• Strong written and verbal communication skills