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Full-Time

Technical Support Agent

Frontline team

Posted on 6/12/2024

Workleap

Workleap

201-500 employees

Employee experience software for talent development

Data & Analytics
Consulting
Enterprise Software

Entry

Remote in Canada

Category
IT Support
IT & Security
Required Skills
Communications
Requirements
  • Show empathy
  • Have experience in technical support with software
  • Have an analytical mind
  • Have strong investigation skills
  • Be comfortable with new technology
  • Have strong communication skills in English
  • Enjoy working in a continuously evolving environment
Responsibilities
  • Actively listen with empathy to customers
  • Gain an in-depth understanding of users' technical support needs
  • Communicate effectively in English
  • Provide support for ShareGate products
  • Support the Product team with ideas and solutions to improve products

At Workleap, employees enjoy a dynamic culture centered around talent development and productivity enhancement. The company's dedication to leveraging advanced technologies in employee engagement and performance management not only fosters a thriving work environment but also situates it as a leader in employee experience software. This focus ensures that Workleap is a great place to work, continually driving innovation and excellence in the human resources industry.

Company Stage

Seed

Total Funding

$94.4M

Headquarters

Montreal, Canada

Founded

2006

Growth & Insights
Headcount

6 month growth

1%

1 year growth

5%

2 year growth

5%
INACTIVE