Patients' Rights Advocate
Posted on 2/23/2023
Disability Rights California
Coalinga, CA, USA
Experience Level
  • Bachelor's Degree in a related field. Four years of direct life experience as a mental health consumer or four years experience as a consumer advocate may be substituted in lieu of the Bachelor's Degree (i.e., social work, counseling, self-help)
  • Two years experience as a consumer advocate within the social, human service, government, or health care environment. (If using experience in lieu of a Bachelor's degree, this qualification has been met)
  • Working knowledge and understanding of the mental health and criminal justice systems
  • Experience utilizing Microsoft Word/Windows or comparable word processing programs on a personal computer
  • Experience working with and a sensitivity to the rights of persons with disabilities
  • Experience working with and sensitivity to persons from multi-ethnic communities
  • Online Disability Rights California Application Form
  • Your resume
  • Cover Letter: We need a workforce that can utilize insights and strategies that can come from both professional and personal experience. In your cover letter, please tell us about yourself and why you are a great fit for this position and for DRC
  • Receive and investigate complaints from or concerning state hospitals regarding abuse/neglect, punitive withholding, or unreasonable denial of patients' rights
  • Provide direct representation for involuntary medication hearings held in-house at the State Hospitals
  • Maintain the complaint process and services in a confidential manner
  • Ensure that state hospital residents are notified of their rights and provide informational presentations to residents regarding their rights
  • Provide training and education about mental health laws and patients' rights to facility staff. Act as a consultant to hospital staff in the area of patients' rights
  • Advocate for residents who are unable to register a complaint because of their physical or mental health condition
  • Participate in all unit meetings, training, functions, and communications
  • Monitor facility programs and services for compliance with patients' rights laws, regulations, and procedures as directed
  • Participation in outreach activities to minority and underserved populations
  • Conduct unit visits on a weekly basis
  • Other duties as assigned
Desired Qualifications
  • Experience in direct advocacy for persons with psychiatric disabilities
  • A working knowledge of the legal, civil, and service rights of persons with psychiatric disabilities in California
  • Ability to speak Spanish or an Asian language, or American Sign Language (ASL)
  • Experience with the mental health system as a current or former consumer/or with a family member, significant other
  • Contacts with disability organizations and/or within disability communities
  • Contacts with multi-ethnic organizations and/or within multi-ethnic communities